Head Of IT Portfolio, Demand, Compliance & Efficiency

About us

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

Your role:

The Hof IT Portfolio, Demand & Compliance serves as the central point of reference for leading, coordinating, and overseeing the portfolio of all IT projects within Flutter SEA (across all brands and countries), both strategic and technical in nature, ensuring alignment with the company’s shared objectives. The Hof IT Portfolio, Demand & Compliance is also the central point of reference for leading, coordinating, and overseeing all activities required to ensure the project budget and portfolio management, the Demand corporate management and full IT Sox, Internal audit and Security compliance within the Technology function’s (CTO) scope of responsibility.

What you’ll do:

• Lead, coordinate or support key activities related to the IT Portfolio management for the Flutter SEA region, the IT Demand management for all the corporate functions and the IT compliance management, ensuring alignment with business priorities and compliance requirements.

• Provide governance and oversight across all ICT programs and projects, ensuring alignment with the roadmap and strategic priorities. Regularly monitor and report on overall program and project status to ensure timely delivery, fast escalation of issues, and clear communication with top management and stakeholders

• Manage the relationship with all the business functions and their Demand teams.

• Provide insights to support decision-making at both operational and leadership levels

• Align IT demand and portfolio with organizational goals by maintaining close collaboration with business units and stakeholders. Ensure that demand initiatives contribute to operational efficiency and the achievement of long-term business growth

• IT Budget and Forecasting: Define and manage the process to define the IT budget and forecast, resource allocation vs spending, providing recurrent insights for both operational and leadership teams.

• Manage the demands for all the Corporate functions in Flutter SEA: Overseeing, coordinating, and dispatching all related IT requests and processes, as well as executing cross-functional IT projects.

• Contribute to the design and optimization of business processes as part of our Digital Transformation efforts and assist in gathering requirements from different business areas, including flow charts, and prioritize the needs of various departments and factories.

• Oversee the ITGC matrix definition and all SOX testing and implementation activities, D&I (Design & Implementation) and OE (Operating Effectiveness), coordinating with all IT control owners, ensuring delivery quality and alignment with Flutter ICA and the external auditor.

• Lead the IT Audit and govern the document reconciliation and the remediation plans

• Govern the roadmap of security evolutions requested by the CISO for Flutter SEA, supported by the PMs leading the initiatives, ensuring alignment of the roadmap with CISO priorities and optimal risk management.

• Owns—together with the Security Architecture team—the remediation plan for all vulnerabilities detected in production, ensuring management in line with Flutter SEA required SLAs, supporting IT teams in defining priorities and resolving criticalities and interdependencies.

• Drive continuous improvement by identifying operational gaps and implementing effective solutions.

• Collaborate with cross-functional teams to deliver projects, initiatives or governance activities across multiple markets.

• Monitor performance, KPIs or compliance areas, providing clear reporting and actionable insights.

• Support strategic planning cycles and contribute to business reviews, audits or decision-making forums.

• Build strong relationships with internal and external stakeholders, fostering collaboration and knowledge-sharing.

What you’ll bring:

• Experienced as a professional working in IT Portfolio, IT Demand and IT compliance management with exposure to complex or international environments.

• Proven experience, at least 12 years, in: management of complex IT Portfolios, programs and projects, including budget and resource allocation, spending monitoring and definition of cross-functional transformational roadmaps, demand management for big companies, with deep knowledge of Finance, HR, Security, Risk & compliance processes, management of IT Audits and ITGCs Testing (SOX).

• A degree, preferably, in STEM disciplines or economics.

• Previous experience in leading cross-functional teams and coordinating multiple IT programs simultaneously, balancing priorities and adapting plans and resource allocation to changing business needs.

• In-depth knowledge of IT portfolio and project management, IT demand management, IT governance frameworks, including Agile and Waterfall methodologies, planning and budgeting processes, stakeholder management, the software development lifecycle and specific IT governance tools (Service Now SPM), SOX principles and ITGCs management and testing and IT Audit management, including the remediation plan governance.

• Strong problem-solving, organizational, analytical, communication, and negotiation skills, with the ability to build trust and influence across all organizational levels. A strong understanding of both business requirements and implications, as well as technical aspects related to data, is essential. The ability to engage effectively with both business and technology stakeholders is crucial.

• A proven ability to work independently with a proactive and solution-oriented and detail-oriented mindset, while thriving in collaborative team environments, and to clearly communicate complex ideas to both technical and business stakeholders.

• Excellent written and verbal communication skills in English; knowledge of additional languages is a plus.

Why choose us:

• A dynamic environment within the world’s largest online gaming group.

• Opportunities for learning, growth and cross-country collaboration.

• Meal allowance.

• Supplemental Health Insurance.

Choose us also for:

• An inclusive work culture and access to our Diversity & Inclusion initiatives.

• Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.

• Learning & Development: training platforms, workshops, conferences, and our FlexiLearning program (4 hours per month dedicated to learning).

• Parental Leave Packages offering additional financial and practical support.

• Volunteering during working hours.

Much more about us:

• Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.

• Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity

Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.