Technical Trainer

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul.

As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe’s top three HVAC companies.

Together with BDR Thermea, we combine global expertise with local strength — all guided by the Group’s core values:

? One Team | ? Customer Focus | ? Sustainable Future

We are looking for an Technicial Trainer to join our growing team—someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.

Key Responsibilities

• Graduated from engineering (preferably mechanical) departments of universities,

• Preferably at least 5 years of experience in technical training in the Air Conditioning Sector,

• Experienced in strong leadership and communication skills,

• Knowledge of technical support and field mechanical installation practices,

• Ability to prepare and present technical training materials,

• Preferrably Good level of written and verbal communication in English,

• Advanced negotiation and bargaining skills,

• Adopts a customer-oriented approach and has problem solving skills,

• Proficient in MS Office and technical drawing/design programs (preferably AutoCAD or similar),

• No domestic and international travel barriers,

Job Description

• Providing technical trainings for overseas vendors and domestic authorized services,

• Determining the relevant Education budget and managing it in accordance with the criteria,

• Providing support to dealers and services on installation and product training,

• Preparing regular reports on training activities, field work and technical support processes and presenting them to senior management,

• Analyzing product performance and customer feedback and making recommendations,

• Mentoring the development of team members and enhancing their technical skills,

• Supervising the implementation of product installation standards and safety procedures,

• Supporting field teams in solving technical problems and intervening when necessary,

Benefits

At Baymak, we believe that work should enrich your life—not just your calendar. Here’s how we support your well-being and motivation:

• 2 days of remote work per week to support work-life balance,

• Annual shopping vouchers and monthly snack & beverage allowances

• An extra day off on your birthday—because your special day matters

• Comprehensive hybrid health insurance for you and your loved ones

• Support packages for children, education, birth, marriage, and bereavement

What’s Life Like at Baymak?

• A supportive work environment where you’re free to share your ideas

• A company culture that values unity and collaboration with our #OneTeam mindset

• A sustainable workplace that invests in your personal and professional growth

In BDR Thermea Group, crediamo che la diversità, l'equità e l'inclusione (DE&I) siano fondamentali per il nostro successo. Ci impegniamo a creare un luogo di lavoro in cui ogni potenziale futuro dipendente si senta apprezzato, rispettato e autorizzato a realizzare se stesso al lavoro. È possibile trovare la nostra politica DE & I sul nostro sito web per saperne di più.