Account Management LT Intern Portugal

Who we are

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As an Account Manager in the Growth team, you will have a key role ensuring partner engagement and retention in Glovo. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX.

THE JOURNEY

• Draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets

• Identify new assets to sell to the long tail partners and implement the whole process.

• Evaluate, follow up and build reports on marketing activations performance. Take actions to reach goals and company/team objectives.

• Problem solving attitude with fast thinking decision making.

• Developed communication and commercial skills.

• Get feedback from our stores and translate it into process improvements

• Maintain good relationship between Glovo and our partners

• Contact >20 Partners / day to help them improve their presence on the App

• Forecast and track key account metrics

• Work closely with all the departments within Glovo Portugal organization and occasionally globally on temporary projects.

Qualifications

• Experience in Account Management/ Sales and/or Marketing fields

• Preferably experience in FMCG, food-hospitality or on-demand delivery industry

• Hands-on and autonomous

• Comfortable working in a high growth and high-performance start-up with a fast pace

• Ability to influence stakeholders to help achieve your goals

• Strong Communication skills

• Good skills in MS Office, Looker and Salesforce is a plus

• Proficiency in Portuguese and English is mandatory

• Immediate availability is a plus.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.