Job Description

Are You Ready to Make It Happen at Mondelēz International?

Job Description: o9 Integrated Business Planning (IBP) Expert

Mondelēz Digital Services (MDS)

Core Thesis

A comprehensive Job Description for a senior-level o9 IBP Expert at Mondelēz Digital Services, covering platform configuration across IBP/S&OE/STD/TLB modules, integration design, data modeling, service management, and cross-functional leadership.

Company Overview

Mondelēz International, Inc. — global snacking leader with iconic brands (Oreo, Cadbury, Milka, Toblerone, etc.), 80,000+ colleagues, operating in 150+ countries. Mondelēz Digital Services (MDS) is the digital arm driving technology excellence across supply chain, procurement, manufacturing, and logistics.

Role Summary

Senior expert role focused on o9 IBP platform configuration, planning engine design, and integration across Demand Planning, Supply Planning, S&OE, STD, and TLB modules. Responsible for full lifecycle implementations, service management, and enabling Mondelēz's global planning processes through best-in-class o9 solutions.

Key Responsibilities

1. Platform Configuration (IBP, S&OE, STD, TLB Modules)

• Configure o9 Demand Planning, Supply Planning, Inventory Optimization, SOE, STD, and TLB workflows aligned with Mondelēz's global processes

• Design Attribute-Based Hierarchies, Time Bucket Profiles, and Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region)

• Develop custom planning logic using o9's planning engines (heuristics, time-series forecasting) and scripting tools (Python, R)

2. Enhancements & CI Initiatives

• Requirements gathering workshops for o9 modules (Demand Planning, Supply Planning, Allocation, Replenishment, S&OP, IBP)

• Fit-gap analysis, BRDs/FRDs, user stories, UAT, and collaboration with development teams

• Design, configure, and test o9 solutions; support integrations with SAP S/4HANA via CI-DS, EDI, IDocs

3. o9 Data Model & Planning Engine Design

• Build master data structures (products, locations, customers) and key figures (demand signals, capacity constraints)

• Optimize pegging rules, supply allocation strategies, and exception management workflows for real-time S&OE adjustments

• Configure Scenario Manager for what-if analysis (demand spikes, supply disruptions)

4. Integration & Data Requirements

• Design data pipelines using Talend, Kafka, or REST APIs to sync o9 with SAP ECC, APO, BPC, and external market data sources

• Validate data quality via o9 Loader; troubleshoot integration errors with IT teams

5. Scenario Management & Analytics

• Develop interactive dashboards using o9's KPI Engine (forecast accuracy, service levels, inventory turnover)

• Configure exception alerts for stockouts, excess inventory, and production bottlenecks

6. Testing, Validation & Support

• Execute unit, integration, and UAT testing for o9 configurations

• Resolve post-go-live issues via ServiceNow (Level 2/3 support for planners)

7. Service Management

• Ensure SLA compliance, root cause analysis, change/release management adherence

• Weekly/monthly stakeholder reviews; escalation management; continuous improvement planning

• Support transition to new major releases/rollouts; out-of-hours support during critical incidents

• Monitor OLA agreements; own transformation initiatives for AMEA region

8. Documentation & Training

• Create technical playbooks (data mappings, calculation logic, user permissions)

• Train regional planners on o9 Tag UI, Workflow Designer, and Scenario Manager

More about this role

Qualifications

Education

• Bachelor's/Master's in Computer Science, Supply Chain Management, Industrial Engineering, or related field

Experience

• 5–7+ years configuring o9 IBP/S&OE modules (Demand 360, Supply 360) in CPG/FMCG industries

• Hands-on experience with IBP, SOE, STD, TLB, and Segmentation modules

• 2+ full lifecycle implementations of o9 or SAP IBP, including data migration and cutover planning

Technical Skills

• o9 Platform: Modeler, Workflow Designer, Data Ingestion, KPI Engine, Scenario Manager

• Integration Tools: Snowflake, Talend, Kafka, REST APIs, SAP CPI, Oracle OIC

• Data Modeling: Time-series forecasting, constraint-based supply models

• Analytics: Power BI, Tableau, o9 native dashboards

• Tools: SQL, Jira, Confluence, ServiceNow

Preferred Experience

• End-to-end o9 implementations including Merchandise Financial Planning and Long-Range Planning

• Supply chain domain knowledge in FMCG/consumer goods

• Certifications: o9 Solutions, SAP IBP, or Kinaxis Rapid Response

• Exposure to AI/ML-driven demand sensing or control tower frameworks

• Agile/Scrum methodology with Jira board management

Personal & Leadership Skills

• Large-scale program/delivery management

• Comfortable with ambiguity; manages risk and uncertainty; results-oriented and accountable

• Highly collaborative; ability to influence cross-functional teams across levels

• Execution discipline with strategic focus and highest standards of delivery

• Naturally curious with a passion for learning and innovation

Supporto alla Relocation disponibile?

Nessun supporto disponibile per la relocation

Riepilogo business unit

Alla Mondelēz International, la nostra missione è fornire ai consumatori lo snack giusto, al momento giusto, preparato nel modo giusto. Ciò significa offrire una vasta gamma di snack deliziosi e di alta qualità che nutrono i momenti della vita, realizzati con ingredienti e confezioni sostenibili per i quali i consumatori possono sentirsi bene.

Disponiamo di un’ampia gamma di forti marchi internazionali e locali, tra cui molti nomi rinomati come i biscotti Oreo, belVita e LU; il cioccolato Cadbury Dairy Milk, Milka e Toblerone; le caramelle Sour Patch Kids e la gomma da masticare Trident. Siamo orgogliosi di mantenere la prima posizione a livello globale nel business dei biscotti, cioccolato e caramelle e la seconda posizione per le gomme da masticare.

I nostri 80.000 produttori e fornai si trovano in oltre 80 paesi e vendiamo i nostri prodotti in oltre 150 paesi in tutto il mondo. Le nostre persone sono stimolate a crescere e sono fondamentali per vivere il nostro scopo e i nostri valori. Siamo una comunità diversificata che può far accadere le cose e farle accadere velocemente.

Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.

Tipo di lavoro

Contratto a tempo indeterminato

Software & Applications

Technology & Digital