Strategic Account Executive, Retail & Consumer Goods

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Mission: The Retail and Consumer Goods industry is undergoing its biggest shift in decades. We are helping the world's most iconic brands move to the Agentic Enterprise, where autonomous AI agents and humans work together to drive unparalleled customer success.

We are looking for a Strategic Account Manager to co-lead one of our largest, most exciting global sports and lifestyle brand customers, headquartered in Germany. Operating as a dedicated co-lead on this massive single account, you do not just sell software; you shape the global digital transformation of a cultural icon.

Your Role: The Strategic Quarterback: While our Specialist AEs own specific product domains, you own the holistic customer relationship and the overarching account vision.

• Drive the Vision: You partner closely with your Co-Account Executive to define and execute a comprehensive, multi-year strategy for this complex global account. You balance short-term delivery with a long-term strategic roadmap.

• Engage the C-Suite: You act as a trusted advisor to C-level decision-makers. You evangelize AI-powered solutions (Customer 360, Agentforce) through strategic, value-based selling and compelling Points of View (POVs).

• Orchestrate the Matrix: You lead a massive virtual team. You align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure one unified Salesforce vision and a seamless customer experience.

• Deliver the Value: You translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower the customer to achieve their global business objectives.

Who You Are: We hire for potential, strategic vision, and expertise. For this unique single-account setup, we are looking for one of these three profiles:

• The Enterprise SaaS Seller: You have a consistent track record of selling highly complex, multi-national enterprise software solutions. You know how to navigate global buying groups and have a strong affinity for the retail, apparel, or consumer goods industry.

• The Strategy Consultant: You come from a top-tier management consulting or strategy firm. You know the sports and retail industry inside out, excel at designing C-level transformation roadmaps, and now want to translate your strategic vision into commercial success on the vendor side.

• The Industry Practitioner: You have lived and breathed transformation from the inside of a major global sports, lifestyle, or retail brand. You have driven Customer Experience (CX) or digital transformation projects on the client side, understand the internal dynamics of a global retailer, and are ready to bring that insider perspective to Salesforce.

What You Bring:

• Fluent German and English

• Executive Presence: You can convey leadership, direction, and confidence in every interaction, effortlessly adapting your communication style for top-down C-level discussions.

• Matrix Leadership: You thrive in a complex, fast-paced setting. You know how to motivate, guide, and coordinate internal virtual teams and external partners without formal disciplinary authority.

• Resilience & Execution: You can navigate high-pressure environments, manage complex annual quota planning, deliver accurate forecasts, and consistently achieve revenue goals.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.