Product Owner / Principal Consultant (DXP, DAM+)

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

We are now looking for a Product Owner / Principal Consultant DXP (Digital Experience Platforms) / DAM+ to join our team.

In this role you are a leader of leaders who drives major DXP / DAM+ digital transformation programs and act as a strategic partner to senior client stakeholders. Your work spans defining the digital vision, shaping requirements, and ensuring successful delivery across business and technology teams for one or more DXP products.

Main responsibilities

• Drive digital platform strategies and roadmaps for large enterprise DXP / DAM+ ecosystems.

• Leading other Product Owner/s, define, create and prioritise the business backlog/s with a clear focus on value creation.

• Lead, together with the team, translation of business needs into user stories, acceptance criteria, and functional specifications.

• Facilitate workshops, interviews, and discovery sessions to gather and refine requirements.

• Advise C‑level stakeholders on digital opportunities, platform decisions, and process optimisation.

• Collaborate closely with Product Owners, Enterprise & Solution Architects, UX/design, and Content teams to ensure alignment and delivery excellence.

• Act as a business leader and subject matter expert in DXP and DAM+ during pitches and client engagements.

• Coach & mentor other consultants, build effective teams and contribute to internal capability building.

• Stay ahead of digital and DXP trends and bring relevant insights to clients.

Qualifications

• Professional working fluency in English and German

• You combine deep DXP / DAM+ expertise with very strong consulting and product ownership skills, enabling you to lead large and complex digital programs with confidence.

• Extensive experience leading the delivery of large DXP / DAM+ projects across multiple platforms (Optimizely, Adobe Experience Manager, Sitecore, Magnolia, Acquia, Bynder, Cloudinary etc.).

• Strong background in requirements engineering, including process modelling and functional specifications.

• Proven ability to manage and influence C‑level stakeholders and communicate complex topics clearly.

• Experience working across business and technical teams, ensuring alignment and shared understanding.

• Strong facilitation skills for workshops and co‑creation sessions.

• Ability to lead cross‑functional teams, coach and mentor other consultants.

• Deep understanding of Digital Experience Platforms, content, UX/design and modern digital ecosystems.

• Strategic, structured, and value‑driven mindset with excellent communication skills.

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in it for you?

• Competitive Salary: Start your journey with us at a gross annual salary of EUR 65 600, with the potential for more based on your skills and experience

• Vacation: Enjoy 25 days off per year

• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being

• Social Impact: Enjoy 2 additional volunteering days to support your passion project

• Tailored Perks: Enjoy an annual pass for Wiener Linien or Klimaticket, stay active with Eversports, access top-notch care at Haelsi or get around with LeaseMyBike

• Everyday Essentials: Benefit from Pluxee vouchers, a company mobile phone for personal use, a comprehensive mental health program, and relaxing office massages

• Work Model: Enjoy flexible working hours with options for flexitime and home office

• Academy: Access training and development opportunities through our network and our in-house dentsu Academy.

• Learning Allowance: 40 hours per year for personal and professional development

• **Referral bonus program

• Workation possiblity

• Modern Workspace: Work in our new office in Viertel Zwei near the Wiener Prater, where office dogs are always welcome

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE #LI-HYBRID

Location: Vienna

Brand: Merkle

Time Type: Full time

Contract Type: Permanent