Global Operations Coordination Specialist - Programma GCAP

Job Description:

Leonardo is an international industrial group, among the world's leading players in Aerospace, Defense, and Security, which creates multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures, and shareholdings. A protagonist in major global strategic programs, it is a technological and industrial partner for Governments, Defense Administrations, Institutions, and businesses.

Leonardo is one of the strategic industrial partners of the GCAP (Global Combat Air Programme) program, together with the British BAE Systems and the Japanese Mitsubishi Heavy Industries, aimed at the development and creation of a new generation air system, defined as a “system of systems.” Used for multi-domain operations in defense, the system will be characterized by a “core platform” connected with other peripheral “adjuncts” systems, both piloted and unpiloted.

The program, one of the most challenging and futuristic for the aerospace and defense industry, will drive the technological revolution that will characterize the sector over the next fifty years. A challenge aimed at strengthening the technological and industrial sovereignty of the countries involved, because it aims to identify and make available those innovative, so-called enabling, technologies that will ensure a generational leap, generating positive returns and economic and social progress for the entire country system, benefiting new generations.

The resources who will work within this program will have the opportunity to access a professional growth path in an international and technologically advanced context.

As part of the Joint Venture established for the implementation of the GCAP Program, we are looking for a Global Operations Coordination Specialist for the GCAP Headquarters located in Reading (UK).

OBJECTIVE OF THE ASSIGNMENT:

The Global Security Operations Coordination team represents the “connective tissue” that ensures the correct functioning of security operations worldwide. This role is ideal for those who excel in coordination, communication, and operational discipline - the person who ensures that nothing is overlooked across time zones, teams, and different threat scenarios.

The role supports the day-to-day functioning of the organization's global security operations, contributing to the coordination of activities between regional teams, maintaining awareness of the operational context, supporting incident management, and ensuring that operational processes function efficiently. It acts as a central hub for communication, reporting, and activity management, helping the global security function stay aligned, informed, and ready to respond.

RESPONSIBILITIES:

The resource will be part of the Operations function for the JV and will report directly to the Global Operations Coordination Lead Specialist.

TASKS:

Operational Coordination

• Support the Edgewing operational security teams and daily security activities in the UK, Japan, and Italy.

• Support the management of activities, updates, and workflows between regional security teams.

• Manage operational calendars, shift schedules, and key activity monitoring tools.

• Ensure timely follow-up on actions, escalations, and cross-team dependencies.

Incident Management and Response

• Support monitoring, documentation, and communication during security events.

• Facilitate information flow between internal teams, leadership, and external partners.

• Maintain incident logs, after-action reports, and reporting templates.

• Support preparation activities such as exercises, simulations, and scenario planning.

Situational Awareness and Reporting

• Monitor global events, alerts, and information flows to ensure an adequate level of situational awareness.

• Support the preparation of daily, weekly, and ad hoc reports and summaries for management.

• Update dashboards, metrics, and operational performance indicators.

• Ensure that information is accurate, timely, and consistent with organizational needs.

Process Support and Governance

• Maintain and update standard operating procedures (SOPs), playbooks, and document repositories.

• Support compliance with internal policies, audit requirements, and quality standards.

• Contribute to the onboarding of new team members, ensuring consistency in operational practices.

• Identify opportunities to simplify processes and improve operational efficiency.

Stakeholder Engagement

• Act as a central point of contact for internal teams and external partners in the security field.

• Facilitate cross-functional communication between security, facilities, HR, IT, and other corporate functions.

• Support coordination during executive visits, high-risk travel, or special events.

• Build solid relationships with global teams to ensure alignment and operational fluidity.

REQUIREMENTS:

Technical Knowledge and Skills:

• Experience in operational security, emergency management, coordination roles, or similar contexts.

• Strong organizational skills and ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills (operational level English).

• Familiarity with security operations processes, incident management, or SOC (Security Operations Center) environments.

• Good command of tracking tools, dashboards, and operational software.

• Ability to work effectively across multiple time zones and in dynamic, high-speed environments.

Cross-cutting Skills (Soft Skills):

Essential requirements:

• Excellent communication skills, especially in translating technical content for non-technical stakeholders.

• Solid stakeholder management skills, with experience interacting with internal and external senior leadership.

• Experience in managing teams or coordinating cross-functional initiatives.

Preferential requirements:

• Pragmatic and business-oriented decision-making ability.

• Proven problem-solving skills (analytical and lateral thinking) on complex issues.

• Ability to autonomously manage one's areas of responsibility within a project, with clear awareness of one's decision-making scope.

Personal Characteristics:

• High level of organization and attention to detail

• Calm, reliable, and methodical even under pressure

• Effective communicator, capable of quickly building trusting relationships

• Proactive, resourceful, and oriented towards completing tasks

• Collaborative and capable of coordinating with diverse teams and cultures

Language skills: English C1

Company Overview

Leonardo is an international industrial group and one of the world’s leading players in Aerospace, Defense, and Security, specialized in multi-domain technological capabilities in the fields of Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With over 60,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, and the United States, and operates in 150 countries, including through subsidiaries, joint ventures, and investments. A key player in major global strategic programs, Leonardo is a technological and industrial partner for governments, defense administrations, institutions, and businesses.

Leonardo is one of the strategic industrial partners in the GCAP (Global Combat Air Program), alongside the UK’s BAE Systems and Japan’s Mitsubishi Heavy Industries. This program aims to develop and deliver a next-generation air system, defined as a “system of systems.” Used for multi-domain defense operations, the system will feature a “core platform” connected to other peripheral systems, or “adjuncts,” both manned and unmanned.

This program, one of the most ambitious and forward-thinking in the aerospace and defense industries, will drive the technological revolution that will define the sector for the next fifty years. It is a challenge aimed at strengthening the technological and industrial sovereignty of the participating countries, as it focuses on identifying and making available enabling technologies that will ensure a generational leap. These technologies will generate positive returns, contributing to the economic and social progress of the entire nation, benefiting future generations.

Those working on this program will have the opportunity to access a career growth path in an internationally competitive and technologically advanced environment.

JOB TITLE:

Within the GCAP Joint Venture Security, we are looking for a Global Operations Coordination Specialist for GCAP HQ in Reading (UK).

JOB PURPOSE:

The Global Security Operations Coordination team is the connective tissue that keeps the worldwide security function running smoothly. This role suits someone who thrives on coordination, communication and operational discipline - the person who ensures nothing falls through the cracks across time zones, teams and threat environments.

The role will support the day-to-day running of the organisation’s global security operations. This includes helping to coordinate activities across regional teams, maintain situational awareness, support incident response and ensure operational processes run efficiently. The role acts as a central hub for communication, reporting and task management, helping the global security function stay aligned, informed and ready to respond.

RESPONSIBILITIES:

The role will be part of the Operations function for the JV and will report directly to the Global Operations Coordination Lead Specialist.

OBJECTIVES:

Operational Coordination

• Support Edgewing’s operational security teams and daily security operations across UK, Japan and Italy.

• Support tasks, updates and workflows across regional security teams.

• Maintain operational calendars, shift schedules and key activity trackers.

• Ensure timely follow up on actions, escalations and cross team dependencies.

Incident Support & Response

• Assist with incident tracking, documentation and communication during security events.

• Support information flow between internal teams, leadership and external partners.

• Maintain incident logs, after action documentation and reporting templates.

• Support readiness activities such as drills, exercises and scenario planning.

Situational Awareness & Reporting

• Monitor global events, alerts and intelligence feeds to support situational awareness.

• Help prepare daily, weekly and ad hoc security reports and summaries for leadership.

• Maintain dashboards, metrics and operational performance indicators.

• Ensure information is accurate, timely and aligned with organisational needs.

Process & Governance Support

• Maintain standard operating procedures, playbooks and documentation libraries.

• Support compliance with internal policies, audit requirements and quality standards.

• Assist in onboarding new team members and ensuring consistent operational practices.

• Identify opportunities to streamline processes and improve operational efficiency.

Stakeholder Engagement

• Act as a central point of contact for internal teams and external security partners.

• Facilitate cross functional communication between security, facilities, HR, IT and other departments.

• Support coordination for executive visits, high risk travel or special events.

• Build strong relationships across global teams to ensure alignment and smooth operations.

REQUIREMENTS:

Technical Knowledge and Skills:

• Experience in security operations, emergency management, coordination roles, or similar environments.

• Strong organisational and multitasking skills, with the ability to manage competing priorities.

• Excellent written and verbal communication skills (operational level English).

• Familiarity with security operations processes, incident management, or SOC environments.

• Proficiency with tracking tools, dashboards and operational software.

• Ability to work effectively across time zones and in fast moving environments.

Soft Skills:

Essential requirements:

• Excellent communication skills, especially in translating technical findings for non technical audiences.

• Strong stakeholder management skills with a track record of communicating with senior leadership across multiple functions internally, and externally

• Experience managing teams or leading cross functional initiatives.

Desirable requirements:

• Ability for pragmatic decision making / ability to work with the business

• Proven problem solving (forward, lateral thinking) credentials in relation to complex issues

• Manages own areas of responsibility on a project and understands areas of personal responsibility

Personal Attributes:

• Highly organised and detail focused

• Calm, reliable, and structured under pressure

• Strong communicator who builds trust quickly

• Proactive, resourceful, and comfortable driving follow through

• Collaborative and able to coordinate across diverse teams and cultures

Language Skills: English C1

Seniority: Experto

Primary Location: IT - Roma - Via Montello

Contract Type: Permanent

Hybrid Working: Ibrido