Senior Software Developer, AI Solutions

Worker Sub-Type: Regular

Job Description:

Key Responsibilities

• Champion AI innovation by proactively identifying opportunities, piloting emerging AI capabilities, and translating advances in machine learning and generative AI into scalable, production‑ready solutions.

• Enhance the efficiency, stability, security, and scalability of business processes and systems through automation and intelligent analytics.

• Design, develop, test, and deploy AI-driven features and solutions within BlackBerry's IT systems using Microsoft technologies, including Azure (Functions, API Management, OpenAI Service), Copilot Studio, Power Platform, Foundry AI, MCP, multi-agent orchestration, Logic Apps, OpenAPI/Swagger specifications, and related tools.

• Maintain application health, ensuring compliance with security standards and best practices.

• Research automated approaches to solving business problems leveraging AI, machine learning, and Microsoft’s advanced orchestration capabilities where appropriate.

• Collaborate with business stakeholders such as Product Engineering, Customer Support and Sales Operations to ensure technical success and customer satisfaction with BlackBerry IT solutions.

• Communicate highly technical information effectively to both technical and non-technical personnel.

• Participate in the development and execution of IT and infrastructure projects related to Information Technology and AI integration.

Required Skills and Qualifications

• Bachelor’s degree in computer science, engineering, or equivalent professional experience (minimum 5 years).

• Proven experience in AI development within the Microsoft Stack, including Azure AI services, MCP, multi-agent orchestration, Logic Apps, Power Platform, and related technologies.

• Experience with AI assisted code development using GitHub CoPilot, Amazon Q, Kiro, Cursor, Google Gemini AI and so on, is preferred.

• Understanding of Identity Management solutions and processes: Multi-factor Authentication, PKI, SAML, OAuth, SSO, and Active Directory.

• Excellent written and oral communication skills; able to collaborate with IT professionals, senior management, auditors, and vendors.

• Outstanding problem-solving skills and ability to break down complex technical challenges into actionable user stories.

• Strong customer service orientation with a keen sense of urgency and priorities.

• Ability to balance multiple priorities and meet deadlines in a dynamic environment.

• General understanding of ITIL processes; certification preferred.

• Strong partnership and collaboration skills, able to develop and maintain effective relationships with peers, executives, customers, and stakeholders.

Scheduled Weekly Hours: 40

Compensation Hiring Base Salary Range: $108,750.00 - $158,750.00

Please be advised that the compensation hiring range indicated herein is provided solely as a good-faith estimate of expected base compensation for the position. The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate’s qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process.

Bonus: The BlackBerry Variable Incentive Pay (VIP) program is an organization-wide bonus incentive program which aims to reward full-time eligible employees for their contribution to BlackBerry’s success. VIP payments are made in addition to base salary and factor in company’s performance as a way for employees to share in BlackBerry’s achievements.

Benefits: The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid-time-off to those that meet the eligibility requirements.

Disclosure of Position Status: This is an active opening. We are seeking to fill this position immediately

Disclosure of Artificial Intelligence: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.