Field Service Engineer - Western Canada

Location: Calgary, Alberta, Canada

Job ID: R0120997

Date Posted: 2026-03-19

Company Name: HITACHI ENERGY CANADA INC.

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job Description:

The opportunity

Join Hitachi Energy’s Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada. As a Field Service Engineer, you’ll be at the forefront of maintaining and optimizing high-voltage installations in both utility and industrial environments.

You’ll work with cutting-edge technologies including Substations, EV, E-Mobility, and HVDC systems, contributing to the reliability and performance of the grid.

Upon hiring, the candidate will receive hands-on training by participating in commissioning projects and field service jobs alongside experienced members of the Service Solutions team. Once a sufficient level of competence is reached, the candidate will be expected to execute tasks autonomously, with remote support from the team.

How You’ll Make an Impact

• Serve as the first point of contact and subject matter expert for maintenance and repair of FACTS & HVDC stations/systems.

• Provide customer support via phone and on-site deployments.

• Own customer issues and collaborate with warranty project managers to resolve them efficiently.

• Offer technical guidance and mentorship to less experienced personnel, including leading customer training sessions.

• Ensure compliance with health and safety protocols during all work activities.

• Support sales efforts during site visits by promoting Hitachi Energy and identifying potential business leads.

Your Background

• Bachelor’s degree in Electrical Engineering (Power Systems preferred).

• Member of a Professional Engineering association in Canada (or eligible).

• Minimum 5 years of experience in substations and industrial electrification projects.

• Strong knowledge of electrical safety, regulations, and compliance.

• Hands-on experience with substation equipment, protection relays, HV breakers, transformers, and electrical apparatus.

• Experience with computer-based control systems.

• Ability to perform under pressure in time-critical scenarios.

• Familiarity with Power Electronics, SVC, SC, or HVDC technologies is a plus.

• Knowledge of electrical standards (ANSI, CSA, IEC, etc.).

• Strong communication, leadership, initiative, and analytical skills.

• Ability to lead subcontractors and customer resources when needed.

• Organized, flexible, autonomous, and precise.

• Proficient with relevant computer tools.

• Willingness to travel extensively.

More About us

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine ser-vice.

• Pension plan with attractive employer contribution.

• Bonus program.

• 24/7 employee and family assistance program.

• Fitness and wellness program.

• Hybrid work from home policy.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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