Client Development Manager (Media + CX)

Job Description:

This role is suited to an experienced project manager and client lead with a strong grounding in media agency, combined with the ability to understand and navigate CX, data, and broader business development contexts. Success in the role requires structured thinking, confidence in managing complexity, and the ability to lead both clients and internal teams through change, innovation, and growth-focused initiatives The role carries commercial responsibility, including identifying growth opportunities, supporting sales and key account planning, and contributing to revenue development through strong client relationships and integrated cross‑practice solutions

Job Description:

• Driving end-to-end client development initiatives across media, CX, and data-led capabilities.

• Working horizontally across dentsu practices to coordinate client-focused development activities, ensuring that planning, execution, and follow-up are aligned, efficient, and value-driven.

• Managing client teams and internal capabilities to ensure on-time delivery, high-quality execution, and continuous improvement, while maintaining control of timelines, budgets, and scope.

• Coordinating client development activity from a project management perspective; driving the planning, the cadence and efficiency of such activity.

• Leading client communication and relationship management, acting as a trusted partner who provides clear direction, accurate updates, and strategic guidance throughout the engagement.

• Identify commercial and growth opportunities across media, CX and data-led capabilities.

We offer:

• The opportunity to work with some of the biggest advertisers in Finland and make a meaningful impact on their day-to-day and long-term advertising activities.

• A Chance to deepen your skills in broadcast advertising across channels and the possibility to shape your own career path within dentsu.

• An inspiring working environment with a new office in Hakaniemi, Helsinki with 110 amazing, ambitious, and highly skilled colleagues in Finland – 66,000 more worldwide.

About Dentsu

Dentsu Group is a global marketing communications company headquartered in Tokyo, Japan. It is one of the largest advertising and media firms in the world. The company offers a wide range of services in advertising, marketing, communication, and digital media, catering to clients across various industries.

Joining dentsu is an opportunity to produce career-defining work. Along the way, you will team up with inspiring colleagues and encounter a rich variety of clients, cultures, and experiences.

We help clients to win, keep, and grow their best customers and achieve meaningful progress for their businesses with the best-in-class services and solutions in media, CXM, and creative. For more information, please visit www.dentsu.com.

Diversity and Inclusion

At dentsu we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Contact:

We look forward to receiving your application for any questions, please contact our Senior Talent Acquisition Partner by email at: david.ryall@dentsu.com EMEA, NE. #LI-DENTSU #LI-Hybrid #LI-DR2

Additional information:

We offer a full-time permanent position with a 6-month probationary period, and you will be based at our office in Helsinki, Finland. The position will be filled as soon as we have found the right candidate. Please note, that we can only accept an application from you if you are already permitted to work in Finland (EU/EEA nationals, work visas, etc.) and are already locally present.

Location: Helsinki

Brand: Dentsu Media

Time Type: Full time

Contract Type: Permanent