Entry Level, Junior
Training Academy Coordinator
Cairo · Hybrid
Company Description
SGS is a Swiss multinational company headquartered in Geneva, which provides inspection, verification, testing and certification services. It has more than 96,000 employees and operates over 2,600 offices and laboratories worldwide.
Job Description
- The Training Coordinator is responsible for planning, organizing, and managing all aspects of training programs within BA Training Academy.
- This role ensures that training sessions are delivered effectively, meet quality standards, and comply with organizational policies and accreditation requirements.
- Develop and maintain training calendars in alignment with business needs and client requirements.
- Coordinate training schedules, venues, and logistics for both in-person and virtual sessions.
- Handle delegate registrations, confirmations, and pre-training communication.
- Maintain accurate records of attendance and participant details in the training management system.
- Ensure timely preparation and distribution of training materials, certificates, and supporting documents.
- Liaise with trainers to confirm content accuracy and compliance with accreditation standards.
- Collect and analyze course evaluations and feedback to identify improvement opportunities.
- Prepare post-training reports and maintain documentation for audit and compliance purposes.
- Provide administrative and logistical support to trainers before, during, and after sessions.
- Ensure smooth execution of training programs and address any operational issues promptly.
- Ensure all training activities comply with SGS policies, accreditation requirements, and confidentiality standards.
- Contribute to process improvements and best practices for training delivery.
Qualifications
- Bachelor’s degree in business administration, Education, or a related field.
- Minimum 1 year of experience in training coordination, learning & development, or administrative support within a certification or professional services environment.
- Proficiency in MS Office Suite and virtual training platforms (Zoom, MS Teams).
- Familiarity with Learning Management Systems (LMS) and document control processes.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills in English and Arabic (written and verbal).
- Customer-oriented mindset with a proactive approach to problem-solving.
- Ability to work under pressure and meet strict deadlines.
Additional Information
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