Specialist, Customer Acquisition

Job Title: Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)

Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of the products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast

• Mastery of product knowledge and technical understanding of services to assess client requirements

• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

• Manage external competitive pressures and handle objections to retain customers or win new customers

• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

• Work with your team and management to provide a professional experience during all interactions with customers and prospects

• Maintain the customer management system (CRM) to ensure all relevant data is captured

• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts

• Work with a team and report directly to a Sales Manager

Location: BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos

Language Requirements: Brazilian Portuguese (Required), English (Required)

Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents