Manager - CTO - Engineering Enablement

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities:

• Design, architect, and deliver complex Azure infrastructure and platform solutions ensuring security, compliance, and governance best practices are consistently applied.

• Champion automation-first approaches through Infrastructure-as-Code (Terraform, ARM, Bicep) and CI/CD pipelines.

• Drive adoption of modern DevOps and GitOps practices, enabling seamless deployments and platform consistency across environments.

• Collaborate with application, security, and operations teams to ensure end-to-end solution delivery.

• Establish and maintain Azure DevOps pipelines for build, release, and infrastructure deployments.

• Define and implement cloud governance, cost optimization, RBAC policies, and compliance controls at enterprise scale.

• Oversee Kubernetes / ARO platforms, containers, registries, and related services to enable modern application hosting.

• Guide teams in the use of Agile frameworks (Scrum/Kanban) and tools such as Jira/Confluence.

• Support development teams with scripting, APIs, and automation to accelerate delivery.

• Promote knowledge sharing, provide mentorship, and drive cloud community of practice within M&G.

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills:

Required

• Strong leadership in Azure IaaS and PaaS (VMs, Networking, Storage, SQL DB, App Services, Monitoring).

• Expertise in CI/CD with Azure DevOps and pipeline automation.

• Hands-on with Terraform, ARM templates, Ansible and PowerShell scripting.

• Experience with containerization and orchestration (Kubernetes, ARO, Helm).

• Proven ability to design and enforce Azure governance & RBAC models.

• Working knowledge of network security concepts (Firewalls, NSGs, Palo Alto preferred).

• Strong communication skills for technical and non-technical stakeholders.

• Ability to work independently in Agile/DevOps environments and resolve complex problems.

Desired

• Experience in Linux/Windows OS administration.

• Proficiency with Bash or advanced PowerShell scripting for automation.

• Experience in hybrid and multi-cloud integration.

• Knowledge of enterprise platforms (Apigee, OpenShift, JFrog Artifactory).

• Programming experience in Python or JavaScript.

• Hands-on with application monitoring and APM suites.

• Exposure to Power Platform and Power BI.

• Familiarity with FinOps practices for cloud cost governance.

• Leverage AI tools wherever appropriate to improve productivity

• Proficient in monitoring tools such as SonarQube and ELK/Kibana.

Experience:

Minimum 5+ years of relevant experience as a cloud engineer who can showcase working independently and along with the team.

Educational Qualification:

• Graduate/Masters in any discipline

• Cloud certifications would be an added advantage

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.