Job Overview

We’re looking for an ambitious and commercially minded Account Manager to join our Digital Media team. This role is central to delivering exceptional client outcomes, driving account growth, and supporting the development of talented junior team members.

As an Account Manager, you’ll own the success of a portfolio of clients, acting as a trusted strategic partner while ensuring campaigns are executed to the highest standard. You’ll combine strong client relationships with sharp strategic thinking, using data and insight to unlock growth opportunities and deliver measurable results.

This is a role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to play an active role in shaping both client strategy and team development.

What you’ll be responsible for

• Owning and nurturing client relationships, acting as a strategic and proactive point of contact

• Leading account and channel strategy, with clear, forward-looking plans aligned to client goals

• Ensuring campaigns are delivered to a high standard, following best practices and quality controls

• Managing budgets, forecasting, performance analysis, and reporting

• Identifying opportunities to grow accounts through increased scope, budgets, or new services

• Contributing to new business proposals and pitches

• Supporting and mentoring junior team members through clear guidance, feedback, and prioritisation

• Staying up to date with platform, industry, and digital marketing developments and embedding them into strategy

What we’re looking for

• Experience managing digital media accounts and client relationships

• Strong strategic thinking, analytical skills, and commercial awareness

• Confidence presenting insights and recommendations to clients

• Experience supporting or managing junior team members

• A proactive, organised, and collaborative approach

Our Package

Salary

Incubeta pays industry benchmark salaries. Salaries are reviewed regularly and can increase as you progress along your career path. We also offer additional performance-related bonuses, meaning our total compensation is highly competitive.

Benefits

We offer a credit-based benefits package that allows you to choose from a wide range of options, including healthcare, additional pension contributions, gym memberships and more.

Policies

Our policies are forward-thinking and industry-leading, and they play a major role in shaping our outstanding culture. You can view a few of them here.

Learning and Development

We have an in-house team of learning specialists who will support your onboarding and continued development. As a minimum, you’ll have a forward-looking development review every six months to discuss your career goals, with our L&D team on hand to help you achieve them.

What to do next

If you like what you’ve read, hit the ‘Apply’ button - we look forward to receiving your application.

Our unique hiring process

We are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.

If you are shortlisted, we’ll invite you to the next stage, which typically includes two or three interviews.

We love giving feedback, and you’ll be kept well informed throughout the application process.