Head of Wealth at Work Advisors

The Market Executive (ME) Function Group Manager is a senior leadership role responsible for driving sustained growth in assets and revenues by leading and developing multiple a team of junior investment advisors. This role requires a broad and comprehensive understanding of financial systems coupled with extensive practical experience. The ME combines market strategy, business development, and robust advisor supervision to expand client relationships, capture new opportunities, and ensure seamless referral of complex clients to senior advisors. This position is a Managing Director role and is part of the Wealth at Work leadership team. The ideal candidate is a strategic, results-driven leader capable of balancing growth initiatives, advisor development, and stringent regulatory supervision. Success in this role will be measured by growth of new assets, revenue growth, compliance integrity, and the ability to foster a high-performing, client-centric advisory team.

Key Responsibilities

Leadership and Team Development

• Lead and develop junior investment advisors, to consistently meet and exceed growth objectives.

• Provide full management oversight, including staffing, strategic planning, budgeting, and day-to-day management.

• Recruit, select, and develop staff with well-rounded skills and knowledge, ensuring growth and development of a professional client base.

• Ensure staff is well-trained on Wealth at Work products and services, effectively communicating the "Citi" value proposition.

• Foster a high-performance and client-centric advisory team.

Strategic Planning and Business Growth

• Drive new client acquisition and deliver annual net new asset growth targets.

• Increase team-generated revenues through effective business development and client retention strategies.

• Serve as a strategic partner with senior colleagues to execute the Wealth at Work strategic plan.

• Develop proactive sales and marketing strategies tailored for Wealth at Work client segments.

• Accelerate sales revenue performance and continuously track sales performance.

• Participate in and initiate client calls with the sales teams.

• Develop strategies to expand access to existing client base and prospects.

• Understand market trends, pipeline, activity, and competitor performance to refine growth strategies.

• Calibrate with senior colleagues and leaders to align business plans with Wealth at Work’s objectives.

Client Relationship Management

• Prioritize client issues with the highest level of consideration.

• Actively assist team and wealth team colleagues in assessing client needs and developing tailored recommendations.

• Ensure clients receive a seamless integration of products and services that best meet their needs.

• Aim for a highly satisfied client base and minimal customer attrition.

• Identify and initiate cross-referral opportunities, establishing protocols that direct higher-value opportunities to appropriate partners for optimal servicing.

Supervision and Compliance

• Serve as the Supervisory Principal for the advisor team, accountable for adherence to FINRA, SEC, and state regulations.

• Oversee the review and approval of client accounts, investment recommendations, and advisory activity.

• Ensure timely resolution of compliance issues, trade exceptions, and supervisory alerts.

• Participate in advisor audits to maintain risk and compliance standards.

• Support required ongoing compliance training and reinforce a culture of ethical conduct and client-first practices.

• Appropriately assess risk in business decisions, safeguarding the firm's reputation, clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating/managing control issues with transparency.

• Effectively supervise the activity of others and create accountability for those who fail to maintain these standards.

• Ensure 100% compliance on all regulatory requirements and that processes are consistent with Citi’s compliance policies.

• Ensure controls are in place to meet all audit requirements.

Influence, Negotiation, and Market Representation

• Utilize excellent communication skills to influence internal partners.

• Engage in internal negotiations that significantly impact the team, function and Wealth at Work business objectives.

• Influence and gain support across all levels of wealth at Work and Wealth colleagues.

• Communicate risks effectively and reduce exposure for both the client and the business.

• Partner with colleagues and build marketplace awareness and communicate the value Wealth at Work offers to new professional clients.

Qualifications

• Experience: 15+ years of experience in wealth management, private banking, or financial advisory, with at least 5 years in leadership and supervisory roles.

• Management: Proven experience managing client facing sales teams in Financial Services.

• Knowledge: Extensive knowledge of investment management, deep expertise in investment solutions, portfolio management, and wealth planning strategies. In-depth knowledge of the industry and direct competitors' products/services.

• Performance: Proven record of exceeding asset growth and revenue targets in a leadership capacity. Demonstrated sales/acquisition performance and ability to manage against a segmented client base.

• Licenses: FINRA Series 7, 66 (or 63 and 65), and 24 (or 9 and 10) required.

• Education: Bachelor's/University degree required,

• Skills: Strong executive presence with a demonstrated ability to influence, coach, and lead across market segments.

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Job Family Group: Private Client Coverage

Job Family: Franchise Administration

Time Type: Full time

Primary Location: Miami Florida United States

Primary Location Full Time Salary Range: $250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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