Associate Credit Maintenance Analyst

CRMS – Credit Risk Administration Entry-Level

CRMS offers developing professional roles that integrate specialty knowledge and understanding of industry standards and practices, application of analytical thinking and review and verification of documentation and data. These roles work collaboratively with other teams in accomplishing the objectives of the department and organization through the utilization of communication and diplomacy skills to exchange potentially complex and sensitive information. This position covers West Coast working hours 11:30AM-8:00PM EST.

Responsibilities:

• Apply professional judgment and knowledge of department policy and procedures in completion of assigned duties

• Review approved credit package, creation and maintenance of credit records.

• Troubleshoot and provide resolution of underlying causes of data inquiries

• Timely management, escalation and resolution of requests, inquiries and issues related to departmental functions

• Participate in projects related to of the department and organization including performing user testing technology implementation

• Identify gaps and provide input to streamline work processes

• Apply understanding of how team integrate with others functions in accomplishing objectives of the department and organization

• Provide cross training on process to relevant backup specialists

Qualifications:

• 1-2 years related experience

• Attention to detail critical

• Flexibility and ability to multitask with strong organizational skills

• Ability to research and provide solutions

• Self-starter able to work independently and as a team player

• Experience reviewing Credit loan documentation

Education:

• Bachelor’s/University Degree or equivalent experience

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Job Family Group: Operations - Services

Job Family: Credit Maintenance

Time Type: Full time

Primary Location: Getzville New York United States

Primary Location Full Time Salary Range: $55,341.00 - $68,270.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date: Aug 11, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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