Key User Manager_Large Users & After Sales._SriLanka

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies. Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 18 manufacturing sites, and seven development and application centers. Bosch Group in India employs over 31,000 associates and generated consolidated revenue of about ₨.21,450 crores* (2.66 billion euros) in 2018 of which ₨. 15,824 crores*(1.96 billion euros) from third party. The Group in India has close to 18,000 research and development associates.

In India, Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over ₨. 12,460 crores (1.54 billion euros) in 2018. Additional information can be accessed at www.bosch.in.

Job Description

• TGS responsibility from defined key users (predominantly construction, wood working, metal fabrication and assembly users) for all BU’s.

• Support user retention and conversion from competition to Bosch by building up a close user relationship

• Provide appropriate solutions to end users, customers & team.

• Establish key (new) products in his area. Visit users in industrial clusters, conduct regular trials, organize user meets, safety trainings and service trainings.

• Spare Part Planning (Forecasting & Pricing)

• Expanding the Workshop operation (network) & generating new business leads

• Perform demonstrations, safety seminars, service campaigns for end users.

• Signing up rate contracts and Service Agreement with Large user accounts

• Managing user contact data, direct relation with users & establish channel relationships.

• Collaborate across with Bosch PT and larger Bosch team maximize sales.

Qualifications

1. BE / MBA

2. Experienced field sales person with strong user focus

Additional Information

• Experience of 6-8 years in customer sales and service

• Knowledge of industry (Construction, metal fabrication, manufacturing)

• Competence in technical sales, after sales, Pro-active, entrepreneurial mindset

• Strong communication skills across all hierarchy levels

• Market knowledge of Sri Lanka

• Strong selling skills with customer centricity.