We’re the world’s leading data, insights, and consulting company; we shape the
brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree
understanding of consumer behaviour across the globe. We are shopper-centric,
continuously monitoring the purchase and usage behaviour through the largest
omnipanel in the world. With unparalleled datasets, pioneering technology and
expert analysts, we partner with brands and retailers of all sizes, empowering
them to reimagine what’s possible, and change the landscape to create a
better, healthier, more sustainable and inclusive world.

_**Job Details**_

## **Come and join our talent pool!**

**Office Location: Westgate, London**

**Hybrid (2 days per week in the office)**

We are currently looking to ambitious and passionate
insights/category/consumer research professionals to join our team! Come and
join our talent pool to find out more about opportunities with us.

## About Worldpanel by Kantar:

We’re the world’s leading data, insights, and consulting company; we shape the
brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree
understanding of consumer behaviour across the globe. We are shopper-centric,
continuously monitoring the purchase and usage behaviour through the largest
omnipanel in the world. With unparalleled datasets, pioneering technology and
expert analysts, we partner with brands and retailers of all sizes, empowering
them to reimagine what’s possible, and change the landscape to create a
better, healthier, more sustainable and inclusive world.

## **Role Purpose:**

Own small/medium client relationships (or elements of a larger client) and
support the development of more junior colleagues.

## **Key deliverables:**

* Be responsible for the delivery of the service to your client(s)/area of responsibility, ensuring that your key contacts expectations of our base delivery and impact are met.
  * Deliver client briefs / presentations with impact, consistently demonstrating the value of your expertise to clients.
  * Personally contribute to the commercial success of the business through delivery against specified financial targets, through identifying and closing upsell opportunities, and drawing on the expertise of others where needed.
  * Proactively track commercial activity within Salesforce ensuring that opportunities are recorded, kept up to date and an accurate input is provided to our weekly forecast.
  * Demonstrate a solid understanding of the full range of our capabilities, including Analytics and services that you don't work with day to day, and able to connect client questions to the relevant capabilities or experts whenever required.
  * Demonstrate the ability and confidence to take more complex client projects from initial client brief to quality insight delivery using datasets that you're familiar with, with minimal input from others in the team.
  * Monitor and escalate data queries and challenges ensuring operational tickets are raised and responded to.
  * Establish strong relationships with our key day-to-day contacts, moving beyond responding to client briefs into discussing broader business objectives.
  * Contribute to the success of your broader team beyond your immediate area of responsibility through active involvement in BUD team or divisional initiatives.
  * Ensure the client is trained on KWP deliverables / MWP / other non-contracted capabilities.
  * Own your personal development by actively participating in learning opportunities, attending relevant training courses, and maintaining a live PDP with your line manager.
  * Be a positive role model for more junior colleagues around you, offering them support in their client, commercial and insight activity.
  * Implement elements of client account plans, ensuring that clients see continuous progression in their service from Kantar.
  * Support the implementation of new Ways of Working/ Working practices/ new tools.
  * Develop expertise in your client business and/or area of specialism for your team.
  * Develop your understanding of other teams within Worldpanel and how you can apply their capabilities to your clients’ requirements.

## **Person Specification:**

* Energy and ambition to continuously develop our reputation with our clients.
  * Skills to extract, build and present compelling stories from behavioural data.
  * Ability to build strong client relationships with key internal and external stakeholders.
  * Capable of effectively prioritising and balancing focus between priorities.
  * Ability to identify, develop and close commercial opportunities.
  * Attention to detail to enable good quality commercial tracking.
  * Able to act as a positive influence on your broader team through direct contribution and indirect impact on others.

## **Reasonable Adjustments**

Kantar is committed to offering equal opportunities to all individuals
including during the recruitment process. If you require any reasonable
adjustments or assistance, please advise us in advance of your interview so
that we can make the necessary arrangements.

_**Country**_

United Kingdom

 _**Why join Kantar?**_

We shape the brands of tomorrow by better understanding people everywhere. By
understanding people, we can understand what drives their decisions, actions,
and aspirations on a global scale. And by amplifying our in-depth expertise of
human understanding alongside ground-breaking technology, we can help brands
find concrete insights that will help them succeed in our fast-paced, ever
shifting world.

And because we know people, we like to make sure our own people are being
looked after as well. Equality of opportunity for everyone is our highest
priority and we support our colleagues to work in a way that supports their
health and wellbeing. While we encourage teams to spend part of their working
week in the office, we understand no one size fits all; our approach is
flexible to ensure everybody feels included, accepted, and that we can win
together. We’re dedicated to creating an inclusive culture and value the
diversity of our people, clients, suppliers and communities, and we encourage
applications from all backgrounds and sections of society. Even if you feel
like you’re not an exact match, we’d love to receive your application and talk
to you about this job or others at Kantar.



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Kantar

Join the world's leading data, insights, and consulting company to shape the brands of tomorrow. We offer a unique, 360-degree understanding of consumer behaviour globally. This role involves owning client relationships, supporting junior colleagues, and contributing to commercial success. Based in Westgate, London, with a hybrid working model.

Client Manager (Talent Pool)

Summary