**We create possibilities that move life and commerce forward**

Welcome to Manhattan Associates. Our supply chain commerce technology
positively affects how people on six continents work, shop and live. If you
want to tackle complex problems, push limits and redefine what’s possible,
you’ve come to the right place.

_JOB DESCRIPTION:_

Act as consultant to client in connection with Manhattan technologies to
proactively troubleshoot and resolve more complex issues that arise post
implementation involving supply chain software solutions for client specific
modifications. Define client needs and develop plan for delivery of solutions.
Perform detailed design for customer specific enhancements. Guide client
through system implementation of additional functionality. Prioritize issues
and projects. Suggest product improvements based on customer feedback.

_MINIMUM REQUIREMENTS_

* Bachelor’s or foreign equivalent degree in computer science, engineering or related technical field
  * 2-3 years of experience developing, supporting or implementing application software
  * 1 year of experience implementing in any supply chain domain or other enterprise software domain
  * 1 year of experience with database troubleshooting or developing in SQL or related relational database
  * Requires up to 25% travel

 _What we're looking for:_

* Prior experience with WM (warehouse management) products or a supply chain background
  * Strong collaborative/analytical skills with the ability to resolve sophisticated issues in a fast pace and ambitious environment.
  * Strong focus on client management and client satisfaction

#LI-MO1

**Committed to diversity and inclusion**

At Manhattan, it’s about more than just the work. From cultural celebrations
to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’
backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified
applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates
participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of
Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows
Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility
Verification Form (Form I-9) has been

completed.



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Manhattan Associates

Join Manhattan Associates as a Senior Support Consultant for WM, where you'll tackle complex problems and push the limits of what's possible in supply chain commerce technology. This role involves proactively troubleshooting and resolving complex issues post-implementation, defining client needs, and delivering customized solutions.

Senior Support Consultant - WM

Summary