Are you a motivated individual eager to embark on a growth journey in a dynamic environment? BNP Paribas Corporate &amp; Institutional Banking – Securities Services is looking for talent like you!
Who are we looking for?
<ul>
<li>Education: Students of Master degree in Economics and similar;</li>
<li>Behavioral skills: Ethical standards, teamwork and analytical approach; proactivity and problem-solving attitude; well organized and accurate; ability to communicate and listen; ability to work under pressure and tight deadlines.</li>
<li>Technical skills: Fluent English (written and spoken); Strong analytical and presentation skills; Proficiency with MS Office</li>
</ul>
What will you do concretely? 
The candidate joining BNP Paribas Home Banking Client Support team will mostly have to contribute to the administrative activities linked to the use by our institutional clients of our communication platform, Neolink. The role will therefore involve frequent interactions with them. To be able to effectively perform all the activities involved, he/she will receive full training from the other team members.
Main activities are: 
<div>
<ul>
<li>Support Clients during the management of Neolink users (creation, modification, deletion and password access set-up…); </li>
<li>Manage subscription code creation (creating the request to Neolink admin, collecting the required documentation for the administrator and creating the KYC request);</li>
<li>Support and manage the customization and scheduling of Neolink reports; </li>
<li>Support possible global Neolink remediation that might be addressed to Milan team; </li>
<li>Upon request raised by internal CIB2S teams, manage the creation, modification and deletion of cash, securities and funds accounts in Neolink; </li>
<li>Contribute to solve Neolink clients’ issues, by making a first analysis of the problem in order to understand the possible cause, and by being the liaison between the clients and the Neolink central team;</li>
<li>Managing clients’ requests (answering questions on the actual features of the platform, helping clients to set up new users and retrieving reports from the platform) which may come in either via email or phone</li>
<li>Liaising with the other relevant teams of the bank to follow up on clients’ requests</li>
<li>Training clients on the use of the platform</li>
<li>Fulfilling the relevant administrative tasks linked to the use of the platform</li>
</ul>
</div>
 Main activities
 The Home Banking Client Support team looks after our institutional clients using our communication platform, Neolink. They have a key role by promptly following up to client requests and in general ensure a positive experience for the end users of the platform. This platform is used by our clients to communicate with and receive reporting from Securities Services.
What do we offer
The offer will be a full-time 6-months internship.
The Company provides a monthly monetary contribution with:
<div>
<ul>
<li>Hybrid working </li>
<li>Inclusive environnement that values diversity</li>
<li>Expected start date: maggio 2026</li>
</ul>
</div>
Work location
 Milan
Discover about BNP Paribas
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Preparing for the selection interview: <a href="#" target="_blank">Apply to BNP Paribas: prepare for your recruitment</a>
To learn more about internship opportunities:  <a href="#" target="_blank">Discover our internships opportunities – BNP Paribas</a>
Joining Securities Services, the business line of BNP Paribas Italy Branch, means working for a European leader in post‑trading services that is part of the BNP Paribas Group—an international European leader in banking and financial services and one of the most solid institutions worldwide. It is the largest custodian bank in Italy. Active in securities administration and custody, it operates across the entire investment cycle, providing post‑trading solutions to the various market participants: institutional investors, financial intermediaries, and issuers.
What are you waiting for? Your professional future with the BNP Paribas Group awaits!
 This announcement is addressed to candidates of both genders (D.Lgs. 198/2006, Codice Pari Opportunità).”
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BNL BNP Paribas, con oltre 110 anni di attività, è al fianco dei propri clienti nella realizzazione dei loro progetti e supportandoli con soluzioni sempre più innovative e sostenibili.
È presente su tutto il territorio italiano con circa 10.000 dipendenti e con 600 filiali, 27 Centri Private Banking e 39 Centri SME, Corporate e Pubblica Amministrazione.
Dal 2006 fa parte di BNP Paribas, gruppo bancario internazionale presente in 63 paesi e tra i principali gruppi bancari dell’Unione Europea, con un modello diversificato e integrato per fornire una risposta coordinata alle esigenze dei propri clienti privati, imprese, e istituzioni. 
BNL BNP Paribas è la banca per un mondo che cambia e con esso si evolve, offrendo un ambiente di lavoro smart e dinamico, attento all’innovazione senza dimenticare la sicurezza.
Le diverse opportunità di mobilità interna e i percorsi di sviluppo permettono di affacciarsi a sfide sempre nuove e di accrescere le proprie competenze, personali e professionali.

BNP Paribas 

BNP Paribas Corporate & Institutional Banking is a European leader in post-trading services. We seek a full-time intern for our Home Banking Client Support team, requiring a Master's student in Economics with strong English and analytical skills. You will support institutional clients using our Neolink platform. We offer a 6-month internship, hybrid working, and an inclusive environment.

BNP Paribas Corporate & Institutional Banking – Securities Services – Home Banking Client Support stage

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