About the Role: Join our team as a Service Assurance &amp; Project Support Specialist! In this entry-level role, you will help maintain high service assurance standards and elevate client satisfaction by supporting the successful execution of projects. You’ll play a key role in ensuring alignment with scope, schedule, and resource coordination, while following industry best practices.<div></div>Key Responsibilities:<ul><li>Documentation &amp; Standards: Record issues, enforce standards, and advise development teams on compliance.</li><li>Process Improvement &amp; Quality Management: Review deliverables, ensure adherence to quality standards, and proactively address issues or risks.</li><li>Project Management: Assist with projects from start to finish, ensuring timely delivery within budget and according to specifications.</li><li>Communication: Maintain open and regular communication with stakeholders and internal clients, providing project updates, facilitating meetings, and managing expectations.</li><li>Additional Support: Take part in tasks related to data analysis, reporting, and team collaboration.</li></ul><div></div>What You'll Bring:<ul><li>2+ years of relevant experience in service assurance, operational background, or a related field.</li><li>Strong organizational, documentation, analytical and project management skills.</li><li>Ability to follow established procedures and apply company policies to routine tasks.</li><li>Solid communication and teamwork abilities.</li><li>English language skills at B2 level or higher</li><li>Detail-oriented and proactive in identifying and resolving problems.</li><li>Proficiency in Microsoft Office, especially PowerPoint and Excel</li><li>Bachelor’s degree (BS/BA) preferred.</li><li>Experience with project management and tracking tools (e.g., MS Project, Jira, Trello, Asana) is a plus</li></ul><div></div>Why Join Us?You’ll work in a supportive team environment, contributing to project success and client satisfaction. This is an excellent opportunity for early-career professionals eager to develop practical skills and grow in service assurance and project management.<div></div>Location: Brno, Czech RepublicWorking Time: US shift (1:00 pm - 10:00 pm)Current Work Model: 3 days per week in the officeSalary Range: 48 000 - 73 000 CZK gross a month. The actual salary is based on skills, experience and knowledge.Ready to use your operational and technical skills where they truly matter? Apply now!Weekly Hours:40Time Type:RegularLocation:Brno, CzechiaIt is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.

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AT&T

AT&T is a global leader in telecommunications and technology. We seek a regular, full-time Service Assurance & Project Support Specialist with 2+ years’ experience and a BS/BA preferred. You will support project execution, maintain service standards, and ensure client satisfaction. We offer a supportive team, skill development, and a hybrid work model in Brno.

Service Assurance & Project Support Specialist

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