IT Solutions Design Lead

We are seeking an experienced Solution Design Lead, who will support analysis of new solutions with technical expertise within domain / platform architecture in Service Business Solutions Team in close collaboration with business partners and various IT teams.

How you will make an impact

• Partner with the Technical Architects and Enterprise Architects to define and continuously evolve the end-to-end solution and platform/s strategy, ensuring alignment between business objectives, processes, and technology capabilities.

• Support the Program Manager by translating complex business demands into fit-for-purpose solution designs, evaluating functional, architectural, and integration implications.

• Lead the solution design and option assessment activities, recommending optimal solutions across Salesforce, SAP (S/4HANA), MuleSoft, AI-based solutions, and cloud-native architectures.

• Identify and assess new tools, platforms, and technologies to address emerging or unique business requirements within the Service IT landscape.

• Support commercial and delivery decisions by evaluating supplier proposals, solution architectures, and delivery approaches, recommending the most effective way forward.

• Own and maintain the overall solution architecture, application landscape, and future-state integration blueprint for Business Process Solutions within the IT landscape.

• Review and validate supplier deliverables against business requirements, functional design, and architectural expectations, providing timely and constructive feedback.

• Actively contribute to innovation and proof-of-concept (PoC) initiatives, working hands-on with architects and developers to validate new concepts and emerging technologies.

• Act as a key bridge between business stakeholders and IT, leveraging strong integration knowledge and stakeholder management skills.

Your Background

• 10+ years of experience in solution, application, or platform architecture within large enterprise environments.

• Strong business process knowledge in at least two or more of the following areas: Installed Base Management, Field Service Management, Asset Performance Management, Tools Management, Customer Portal, Sites Management.

• Hands-on experience in ecosystems involving SAP S/4HANA, MuleSoft, and cloud-based integrations. Strong understanding of integration patterns, API-led architectures, and event-driven solutions.

• Experience leading or strongly influencing technical teams, or deep development background (5+ years) with readiness for solution ownership.

• Solid technical foundation, ideally with exposure to .NET/C#, SQL, JavaScript, integration layers, DevOps tooling and practices, including code repositories, branching strategies, and CI/CD pipelines (e.g., Azure DevOps).

The minimum salary for this position in the location specified below is as follows:

Italy Milan: starting from 62 200 Euros gross per year as minimum salary

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

This role may be open in multiple locations. If the salary information listed is not applicable for your current home location, salary details relevant to your location will be discussed with you at a later stage.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives

• Well-being and care

• Paid and unpaid leave

• Flexible work options

• Benefits that support your financial security

You will receive more specific information during the recruitment process.