Product Owner (All Genders)

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

Promotions are one of the most impactful commercial levers at zooplus. CPM (Central Promotions Management) is the core internal product used by Vendor Managers, Category Managers, Own Brands, CRM, Pricing, Shop Management to plan, configure, and manage promotions across all zooplus and Bitiba markets. It ensures that every promotion follows the correct workflow, supplier funding is accurately stored, compliance rules are applied, and articles are consistently validated — enabling quality campaigns at scale.

As the Product Owner for CPM, you will take full ownership of this mission‑critical system. You will improve the reliability, compliance, and efficiency of promotional workflows while partnering with teams across zooplus to enhance commercial performance. Importantly, your team is also a key contributor to UPP (Unified Promotion Platform) — a strategic company-wide initiative that will unify promotional tooling and unlock price‑promo optimization as a major strategic lever in 2026. UPP relies on CPM as a foundational component for consistent promotional logic, unified data flows, and scalable optimization capabilities. You will play a central role in ensuring CPM evolves in lockstep with UPP's strategic ambitions.

What you’ll do

Product Vision & Strategy

• Define and communicate the long-term vision for CPM, ensuring alignment with commercial leaders and product stakeholders.

• Position CPM as a key component of the Unified Promotion Platform (UPP), supporting consistent promotion logic and data structures.

• Build and maintain a roadmap covering key promotion mechanics (e.g. funding types, bundles, validation flows, supplier funding logic).

Improve Promotion Workflows & Correctness

• Continuously improve the accuracy and consistency of promotion workflows, including status handling, article mapping, and funding setup.

• Strengthen validation, error handling, and user guidance across CPM.

• Ensure CPM supports standardized flows aligned with UPP architecture.

Cross-functional Collaboration

• Act as the main point of contact between commercial teams (e.g. Vendor, Category, CRM, Pricing, Finance) and engineering.

• Translate business needs into scalable product features.

• Collaborate with BI, pricing, and product teams to ensure alignment and integration with reporting and systems.

Backlog Ownership & Delivery

• Own and prioritize the CPM backlog, ensuring alignment with business needs.

• Write clear user stories and acceptance criteria for key features and improvements.

• Work closely with engineering and architecture to ensure smooth and consistent delivery.

Product Quality & Adoption

• Define and track KPIs such as workflow accuracy, data consistency, and stakeholder satisfaction.

• Support adoption through documentation, training, and change management initiatives.

Qualifications

Experience & Skills

• Solid understanding of the end-to-end promotion cycle (planning, validation, funding, execution).

• Good grasp of billing and funding flows, including supplier funding, promo IDs, and data consistency.

• Experience working with key promotion stakeholders (e.g. Vendor, Category, Pricing, CRM, Finance).

• Ability to quickly understand promo processes, dependencies, and data structures.

• Strong stakeholder management and communication skills.

• Experience with user stories, acceptance criteria, and Agile collaboration with tech teams.

• Analytical mindset with the ability to use data to identify gaps and drive improvements.

Nice to have

• Experience and skills in Product Management or Ownership.

• Familiarity with promotion, pricing, or campaign management tools.

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid