Sample Technician (Edmonton)

Basic Purpose: What is the overall function of the job?

• Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team. This position also includes administrative functions

Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

• Greet all clients in a friendly, positive manner

• Receive all external client samples

• Unpack samples and organize them according to analytical requirements

• Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date

• Ensure all required samples are redirected as required

• Prepare bottle orders requests and coordinate delivery of bottle orders

• Provide support to the Sample Log In team

• Ensure accuracy of results and data entry

• Recognize routine and non-routine problems and escalate to the Supervisor

• Ensure supply inventories are maintained

• Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate

• Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns

• Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.

• Adhere to Bureau Veritas’ safety policies.

• All other responsibilities as assigned

Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?

• High School Diploma

• Experience in a laboratory environment is considered an asset.

• Ability to lift up to 40 lbs

• Excellent attention to detail

• Strong communication skills (both written and verbal).

• Strong computer skills (Microsoft Word, Excel, Outlook etc.)

• Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments

• Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required

Work Relationships

• Internal: Laboratory Operations and Customer Service

• External: Clients and Couriers

Working Conditions: physical work environment, physical and mental effort, visual/listening attention and travel

• High level of work production in fast-paced lab environment

• Flexible working hours, overtime and shift work

• Changing priorities and balancing workload to meet tight deadlines

• Some lifting and carrying (up to 40 lbs) and may involve long periods of standing

• Hazardous materials are handled using established safety procedures and appropriate equipment