Sales Support Sr Coordinator

Overview

Work for SodaStream Australia, part of PepsiCo, where innovation, sustainability, and people are at the heart of everything we do. Be part of an exciting business where employees are recognised, supported, and empowered to grow their careers.

At SodaStream, you can help shape a more sustainable future. Together, we're inspiring positive change, reducing single-use plastic waste, and creating better choices for our consumers, communities, and planet.

To continue this success, we are hiring for a Sales Support Coordinator's role. In this role you will play a critical role in supporting the Sales team by providing administrative, reporting, customer onboarding, retailer management, digital shelf management, and sales operations support. This role ensures the smooth execution of customer plans, promotional activities, retailer compliance requirements, reporting processes, and the maintenance of key sales systems and documentation. The position acts as a central coordination point between Key Account Managers (KAMs), Area Sales, Operations, Finance, and external retail partners to drive efficiency, accuracy, and execution excellence across the business.

Responsibilities

Key Responsibilities:

• Manage retailer systems, product information, pricing updates, and customer administration.

• Coordinate retailer documentation, onboarding activities, and account setup requirements.

• Support sales reporting, forecasting, business planning, and customer presentations.

• Maintain digital shelf content, ensuring accurate and consistent online product information.

• Provide operational support through sales coordination, sample management, reporting, file maintenance, and onboarding activities.

Qualifications

About you:

• Experience in Sales Support, Sales Administration, Customer Service, or a similar commercial support role.

• Strong administrative, organisational, and stakeholder management skills.

• Advanced Microsoft Office skills, particularly Excel and PowerPoint.

• High attention to detail with the ability to manage multiple priorities and deadlines.

• FMCG or retail experience preferred, with knowledge of retailer portals, customer systems, ecommerce, or digital shelf management.

For you:

• Competitive salary package with performance-based sales incentives.

• Laptop and company phone + annual bonus provided.

• Join an iconic and market-leading consumer brand.

• Flexible leave options supporting work-life balance.

• Ongoing development and career growth opportunities.

About us:

Join SodaStream Australia and be part of a growing business that’s helping consumers make more sustainable choices by reducing single-use plastic through innovative sparkling water solutions. Join a purpose-driven team and contribute to positive change through PepsiCo Positive (pep+), creating a better future for people and the planet.

Hiring process:

• Submit your application

• Interview(s) and skills evaluation

• Online Assessment process

• Background checks

If you require reasonable adjustments at any stage of the application or interview process, please let us know.