Associate Employee Relations Specialist

As the Associate Team Relations Specialist, you support team members, leaders and the company as a whole, assisting with team member professional and personal concerns and assisting leaders through HR situations. The Associate Team Relations Specialist manages administrative tasks for supported team members, such as managing HR documentation and covering for senior team members as needed.

About the role

• Partner with one – three Team Relations Specialists in supporting an average of 1000+ team members

• Assist with conducting the orientation program, coordinating community relations volunteer events and planning engagement activities for the team

• Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox

• Conduct stay and exit interviews and identify trends with the Team Relations Specialist and/or leadership

• Draft written disciplinary action requests such as opportunity letters, separation requests and letters

• Provide support and/or help facilitate team member engagement meetings such as office hours, town halls, stay interviews, etc.

• Manage, track and complete unemployment claims, including representing the organization in unemployment hearings as needed

• Answer team member and leader questions regarding Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc. and act independently to move team members forward in the appropriate process as needed

• Support Team Relations Specialists in conducting internal team member investigations typically by taking notes and asking questions

• Represent Team Relations in separation meetings as needed

• Act as an out of office cover for Team Relations Specialists as needed

• Act as a Team Relations Specialist in covering business headcount for temporary period of time as needed

About you

Preferred Qualifications

• Bachelor’s degree or equivalent experience in Business Administrator, Human Resources (HR) or another relevant field

• Professional certification in HR, such as a Professional in Human Resources (PHR) certification

• Ability to work after hours to respond and provide guidance on emergency situations

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Family of Companies’ mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.