Key Accounts Executive

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco Samoa has an exciting opportunity for a Key Accounts Executive in Apia

Role Positioning and Objectives

This role will manage key retail accounts, distributors and duty-free outlets in order build long-term strategic business relationships that sustain and drive category growth.

Your key responsibilities will include:

• Develop and execute account business plans aligned with company and customer objectives to drive sales growth, distribution, and category performance.

• Build and manage relationships with key accounts, distributors, and duty-free customers to strengthen customer engagement and achieve commercial objectives.

• Conduct regular business reviews, analyse sales performance and market insights, and recommend strategies to identify growth opportunities and mitigate business risks.

• Execute trade and Go-To-Market initiatives by conducting outlet visits, monitoring trading terms compliance, and partnering with the Trade team to improve execution standards.

• Coordinate cross-functionally with Sales, Finance, and Supply Chain to support order fulfilment, resolve customer issues, manage payment performance, and minimise commercial risks.

• Monitor trade investment effectiveness, maintain accurate account plans and performance reporting, and ensure compliance with company policies and regulatory requirements.

What are we looking for?

• Minimum 3 years' experience in Key Account Management, Sales, or Trade/Commercial roles, preferably within FMCG, consumer goods, wholesale, distribution, beverages, telecommunications, or other fast-paced commercial environments.

• Diploma or Bachelor's degree in Business, Marketing, Commerce, or a related discipline (or equivalent relevant commercial experience).

• Demonstrated ability to analyse sales performance, identify business opportunities, and translate data into actionable commercial recommendations.

• Strong customer relationship management, negotiation, and stakeholder management skills, with the ability to influence internal and external partners.

• Excellent planning, communication, and organisational skills, with the ability to manage multiple priorities and deliver results in a dynamic business environment

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)

• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives

• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.

• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills

• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT? We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.