Mid-Level, Senior
At Iberostar Group, we are looking for a Teppanyaki Specialist for our new hotel, Iberostar Selection Zanzibar 5*, located in Muyuni, Matemwe. Before knowing more about the position, we think it's important that you learn a little about us:
We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy holidays and memorable experiences, offering a value proposition built on quality and the excellence of both the customer and employee experience.
We operate more than 100 establishments across 35 destinations in 13 countries worldwide, all in prime beachfront locations. We are a family of over 35,000 people representing 95 nationalities, sharing the same core values: Responsibility, Transparency, Humility, Passion, and Creativity. We work to create a place to thrive: we care for the people who belong to the Iberostar family, fostering their growth, ensuring their well-being, and promoting equity as the foundation of our decisions. Our Iberostar Wave of Change movement is the roadmap that drives our purpose to lead a model of responsible tourism.
If this sounds interesting to you... maybe this is your place! :)
What will your day-to-day look like? Responsibilities include:
Preparing ingredients (mise en place): cutting meats, seafood, and vegetables with high-cuisine standards.
Cooking complex dishes following standard recipes
Masterfully managing the griddle temperature for different types of food.
Performing skill tricks with utensils (knives, spatulas, salt shakers).
Interacting charismatically with diners throughout the entire cooking process.
Maintaining a cooking rhythm that keeps the customer engaged and entertained.
Keeping the teppan area impeccable before, during, and after service.
Strictly complying with food safety regulations (temperature management, cross-contamination).
Analyzing customer survey results and defining improvement plans and actions.
Offering direct customer service, resolving their doubts, suggestions, complaints, claims, and compliments, guaranteeing their satisfaction.
Carrying out daily inventory and weekly food orders to the storeroom.
Supervising waste management.
Receiving suppliers, checking their products, and auditors.
Ensuring the budget is met in terms of revenue, costs, and personnel management.
Following up on the compliance with the KPIs established by the company.
Who is the ideal candidate for this position?
The ideal person for this role has excellent organization and planning skills, a strong commitment to sustainability and efficiency, and the ability to work under pressure with initiative, flexibility, and a decisive approach to problem-solving.
Demonstrable experience in Teppanyaki service.
Proficiency in English.
Excellent customer service skills.
Verbal and non-verbal communication skills.
Knowledge, preparation, production, and safety of food.
Ability to work in a team.
Our proposal for you:
Start date: August/September 2026.
We offer you the opportunity to be part of a great company and develop your career with us and enjoy:
Ongoing training through tailored development plans and Iberostar Campus, our learning platform where you can benefit from both specific and global training programs.
An attractive benefits package, including: Discounts at all our hotels, and special rates on other services and products.
Membership in the Iberostar Vitality Community: our corporate wellness program designed for employee well-being, featuring weekly yoga classes, a virtual gym, nutritional plans, "Fruit Day," and more.
Work in an inspiring environment that values people, core principles, and a responsible tourism model.
We will be happy to provide you with more information about the position and learn more about your profile and expectations!
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