IT&D Manager, Technology Business Management

City: Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The Total Cost of Ownership (TCO) Manager will play a vital role in development, deployment and management of company’s IT&D TCO capability with the help of market leading tooling. Person on this position need to have deep experience in building data models and leveraging TBM framework to ensure cost transparency, standardisation, visualisation and reporting to drive value-based decision-making. This position will be reporting to FinOps Lead and will partner with IT, Finance, and business stakeholders to align application spend with business outcomes in a dynamic FMCG environment.

Your responsibilities

• Develop, deploy and own the end-to-end TCO model for Reckitt’s full application portfolio, covering all cost layers: infrastructure, licensing, support, development, and operational run costs

• Define and implement consistent cost allocation methodologies aligned to the TBM taxonomy

• Produce regular App TCO dashboards and reports (using Power BI, Apptio BI or similar tooling), enabling business units and technology leaders to understand the true cost and value of applications they consume

• Support application rationalisation initiatives by surfacing cost, risk, and usage data, driving “build vs buy vs retire” decisions

• Lead the deployment, configuration, and ongoing management of TBM tooling (e.g. IBM Apptio Costing or equivalent platforms)

• Serve as the primary system owner for TBM tool, managing integrations with source systems including SAP, ServiceNow etc

• Ensure the TBM model is maintained, updated, and aligned with Reckitt’s evolving IT landscape, Organisation Delivery Model and fiscal calendar

• Facilitate regular showback and chargeback conversations with business unit stakeholders, promoting cost accountability and transparency

• Collaborate with Enterprise Architecture to align the application portfolio taxonomy with the TBM Cost Model

• Identify and track on cost-saving opportunities (e.g., rationalisation, consolidation, decommissioning, license optimisation)

• Act as a bridge between IT, Finance, Procurement, and business units using a common TBM language

• Present insights using dashboards and storytelling techniques to senior leadership

• Drive data quality, consistency, and automation in cost reporting

The experience we're looking for

• 5+ years of experience in IT Finance, TBM, or a closely related discipline within a complex, multinational organisation

• Demonstrable hands-on experience deploying and operating TBM platforms

• Strong understanding of TBM taxonomy and frameworks (cost pools, IT towers, applications, services)

• Proven ability to build and maintain full application TCO models, incorporating direct and indirect cost allocation

• Experience integrating TBM tools with financial systems (e.g. SAP) and IT management platforms (e.g. ServiceNow, Cloud Billing APIs)

• Understanding of showback and chargeback models and experience facilitating cost allocation conversations with business stakeholders

• Strong financial acumen (budgeting, forecasting, cost modelling, business cases)

• Advanced Excel and data modelling skills, experience with data visualisation tools (Power BI or similar) preferred

• Experience in FMCG or large multinational organisations preferred

• Exceptional communication and storytelling skills; able to present complex financial data to non-technical executives with clarity and confidence

• Highly analytical and detail-oriented, with a track record of turning data into strategic insight

• Self-starter with the ability to drive cross-functional programmes with minimal supervision

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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