Consultant II - Actuarial Ops

Job Title

IND Consultant II Health Ops

Solution Line

Health & Benefits

Position type

Full Time

Work Location

Gurgaon

Working style

Hybrid

Cab Facility

Yes

Shift Time

12PM to 9PM

People Manager role

No

Required education and certifications critical for the role

Graduate (Except technical graduates)

Required years of experience

4-7 years of dynamic, relevant experience in group insurance would be considered an asset.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Information about the business

Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and handling escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.

General description of role

Assist consultants and other collaborators for Canada Health and Benefits domain, delivering RFP/Renewal reports to the Clients. Supporting client teams in the servicing of clients with respect to plan design, contract management and benchmarking. Working with senior team members you will be involved with a variety of client deliverables including but not limited to contract reviews, plan design summaries and prevalence benchmarking. Delivering reports based on various parameters i.e., premium, claims & Loss ratios. The process involves analysis of healthcare products information provided by vendors & onshore consultants pertaining to premium, claims, plan attributes. You will be involved with a variety of client deliverables that empower our clients to make informed decisions.

JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role)

The Colleague provides high quality administration support for internal and external clients by:

• Operates as part of team under supervision of Project Lead/Ops Manager

• Review and analyze contracts, amendments, employee booklets, and financial agreements for plan changes, change in carrier, and new client onboarding, and prepare plan summaries with supporting commentary for client teams.

• Review, audit and maintain client plan information

• Create and review plan prevalence benchmarking reports

• Provide technical consulting support on client projects (e.g., Carrier RFPs/Marketing, RFI, plan design, financial and underwriting reviews, flexible benefits pricing, carrier reviews), including preparing related letters, reports, and analyses.

• Analyze claims experience and financial/underwriting results, including identifying anomalies, estimating future plan costs, developing pricing models, and supporting renewal and rating negotiations.

• Maintain and review data collection and accuracy in Aon’s proprietary client information platform

• Draft reports and correspondence, and perform peer reviews of data and reports

• Assisting consultants in client meetings and drafting presentations to clients

• Assist with ad-hoc client requests, work with carriers and other business units to resolve and support clients

• Continuously develop technical and consulting skills, maintaining up-to-date knowledge of group systems, products, and technology and their application to group insurance consulting.

• Lead and execute projects in line with SLA requirements, timelines, and quality standards.

• Collaborate with colleagues across Aon to apply established methodologies, tools, and best practices, while driving process efficiencies through automation, standardization, and continuous improvement.

• Stakeholder Management through clear, proactive communication, regular updates, and effective query resolution.

• Establish team capability by coaching Junior Analysts and chipping in to training and material development

SKILLS

• Bachelor’s degree is required, preferably in Actuarial Science, Mathematics, Business Management, Statistics or related field.

• Strong technical expertise and solid understanding of the Health & Benefits domain and related analytics/consulting work, with a commitment to staying current on industry trends and Canadian provincial and federal legislative changes.

• Proficiency in Microsoft Office (functions, lookups, pivots/dynamic pivots, dashboards) and data‑driven solutions (relevant certifications a plus).

• Demonstrated project management capability, with experience independently leading projects to successful delivery.

• Strong conflict resolution skills and ability to align differing viewpoints to practical solutions.

• Shown coaching and feedback skills, with experience developing junior team members.

• Excellent business communication skills (written, verbal, and presentations) with fluency in English.

• Flexible, proactive, and accountable, with a collaborative approach to colleagues and collaborators.

• Dedicated, with a strong analytical approach and robust problem-solving skills

How we support our colleagues

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.

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