Oliver Wyman – Research Team Lead/Manager – Kuala Lumpur

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

We are seeking an experienced Research Professional and Team Lead to join our Research team in Kuala Lumpur (KL), Malaysia. The Research Team Lead is a member of our global Knowledge Services team and is responsible for ensuring our KL-based Researchers provide high quality data and information support for business development and client projects globally.

The Research Team Lead will coordinate secondary research efforts for a team of 4-5 researchers to ensure that our service evolves with our internal client’s needs. Our distinct approach is characterized by deep specialization and rigorous fact-based analysis.

The Team Lead will be seasoned research professional capable of leading by example in a blended practitioner and leadership role. The Team Lead should be able to converse credibly and confidently as a thought partner with all levels. Our challenging and stimulating environment gives the Knowledge Service Research Team opportunities to gain deep insights into the sectors we cover and provides for ongoing professional development in a supportive and collaborative culture.

Key Responsibilities:

Team Leadership Responsibilities

• Manage a growing team of Researchers in Kuala Lumpur

• Supervise the team’s workflow to ensure efficiency, quality, and client impact

• Liaise with peer Research Managers on strategic global projects and to ensure global best practice sharing

• Support team in conducting timely, accurate and cost-effective research that is synthesized for impact

• Establish and assign goals to team members and evaluate their performance

• Instil strong team commitment to professional development and the promotion of a continuous learning mindset

• Responsible for coaching, mentoring, and developing career paths for direct reports

• Recommend all HC actions for team members including staffing, pay changes, performance evaluations

Research Responsibilities

• Work with a wide range of information tools and proprietary databases, providing both quick solutions and in-depth research for the business. Be able to think critically and develop the most efficient solutions

• Synthesize information and glean key concepts and trends from the information, provide own point of view and basic insights in the deliverables.

• Collaborate with consultants engaged in client service, business development or intellectual capital building by delivering highly relevant and well-synthesized research. Directly engage in strategic projects, together with our research specialists and consultants, contribute to updates and maintenance of customized knowledge products

• Build expertise across sectors, related topics and master tools and resources to support data analysis.

• Use MS Office tools to produce graphical portrayal of research findings, customized to project needs

Experience Required

• Experience supervising activities of a team of 4-5 staff members

• Demonstrated research experience covering financial services in a business setting (7+ years) at a management consultancy, investment bank, asset manager, private equity firm, research specialist provider or financial technology firm preferred

• Expert level knowledge of key research tools such as S&P Capital IQ, LSEG Workspace, Factiva or similar research tools/databases

Skills and Abilities

• Experience leading teams, coaching colleagues, performance management, delivering quality feedback and managing compensation matters

• Creative and inquisitive with tenacious drive to solve complex research challenges

• Ability to effectively synthesize research, draw out key insights and provide basic data analysis

• Growth-mindset focused on continual client service enhancements and team development; strong commitment to drive positive impact to our business

• Stellar communication skills allowing you to interface confidently with stakeholders including firm leaders and peers

• Collaborative approach (essential); demonstrated team-player who has experience working in and has enjoyed working as part of a global team

• Ability to operate flexibly under pressure and tight deadlines

• Demonstrated cross-cultural intelligence and inclusive behaviours

• Proficiency with Microsoft Office suite (especially Excel, Word, PowerPoint)

What OW offers you:

• OW offers a competitive salary, bonus, and comprehensive benefits package

• Stimulating working environment that allows you to challenge your boundaries and have an impact on the success of our clients

• Firm culture that supports openness and recognizes the importance of work-life balance. This includes a hybrid office/remote working arrangement

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.