Supervisor- Production

Brand: Essilor and Subsidiaries

Location: Toronto, ON, CA, M8Z 1K2

Requisition ID: 940648

Store #: EC0007 ESS - TOR Lab Oper Dept-TOROPM

Position: Full-Time

Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Production Supervisor oversees daily operations within an assigned production area and leads employees to achieve production, quality, safety, service, and efficiency objectives. The role manages workflow, staffing, training, performance, equipment/process readiness, and issue resolution while ensuring compliance with work instructions, quality standards, safety requirements, and company procedures. The Supervisor may support Surfacing, Edging, Coating, or other production areas based on business needs.

MAJOR DUTIES AND RESPONSIBILITIES

• Supervise daily production operations to achieve service, productivity, quality, efficiency and safety targets.

• Plan and manage workflow, staffing, schedules, resources, and production priorities based on operational needs.

• Monitor productivity, quality, yield, and process performance; resolve issues and escalate significant risks as required.

• Ensure employees follow work instructions, quality standards, safety procedures, PPE requirements, and company policies.

• Maintain regular floor presence to provide direction, monitor operations, and address emerging production or employee issues.

• Lead, coach, train, and develop employees; provide ongoing feedback, complete performance evaluations, and address performance or conduct concerns.

• Participate in recruitment, onboarding, workforce planning, and employee training; ensure required competencies are maintained.

• Manage employee schedules, attendance, vacation, time records, and timesheet approvals.

• Investigate production, quality, safety, equipment, and process issues; identify root causes and implement corrective actions.

• Drive continuous improvement initiatives to improve productivity, quality, yield, cost, workflow, and operational effectiveness.

• Monitor equipment and process performance and coordinate maintenance, calibration, cleaning, and required follow-up.

• Support ISO 13485 and applicable quality, regulatory, safety, internal, and external audit requirements.

• Partner with Maintenance, Engineering, Quality, EHS, HR, and other functions to resolve operational and people-related matters.

• Maintain required production records, reports, and system transactions, and manage labor, overtime, supplies, consumables, and departmental costs within assigned responsibilities.

BASIC QUALIFICATIONS

• College diploma/certificate in a relevant field or equivalent experience.

• Experience in manufacturing, production, or laboratory operations.

• Previous team leadership or supervisory experience.

• Strong coaching, communication, planning, and problem-solving skills.

• Knowledge of production, quality, and safety requirements.

• Proficiency in Microsoft Office and production/reporting systems.

• Ability to work in a fast-paced environment and flexible shifts as required.

PREFERRED QUALIFICATIONS

• Experience in optical laboratory or lens manufacturing operations, with knowledge of Surfacing, Edging, Coating, or related production processes.

• Knowledge of Lean, Six Sigma, root-cause analysis, or other continuous improvement methodologies.

• Experience working within ISO 13485 or another regulated quality environment.

PHYSICAL/ WORKING CONDITIONS

• Regularly works in a production environment, requiring frequent standing, walking, and movement throughout production areas.

• May occasionally bend, reach, climb stairs, or handle materials/equipment and may be exposed to noise, moving equipment, and other manufacturing conditions requiring appropriate PPE.

#TRTN

Pay Range: $56,756.80 – $70,946.00

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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