Brand Engagement Executive

We are looking for a Brand Engagement Executive to join our dynamic Private Shopping team at our iconic Knightsbridge store. This is an exciting opportunity to work at the heart of Harrods Private Shopping, helping to deliver exclusive client experiences and foster luxury brand partnerships. We're looking for a highly organised and proactive individual eager to develop their career within a fast-paced luxury retail environment.

About the Role

Reporting to the Brand Engagement Manager, you will support the day-to-day delivery of the Brand Engagement function, connecting our clients with exclusive products, experiences, and opportunities through our luxury brand partners. You will coordinate activities that enable product access, client activations, and brand engagement initiatives for Harrods' most valued clients.

Working closely with teams across Private Shopping, Client Development, Buying, Merchandising, Marketing, and external brand partners, you will be instrumental in bringing activations, events, and commercial initiatives to life while upholding the exceptional standards that define the Harrods experience.

Key responsibilities include:

• Supporting the planning and execution of brand activations, events, and exclusive client experiences

• Building strong relationships with internal stakeholders and luxury brand partners to enable effective collaboration and communication

• Coordinating the sharing of client insights, product launches, and key business updates to support brand engagement and commercial opportunities

• Producing reports, coordinating meetings, and providing administrative support to ensure the successful delivery of key initiatives

• Managing activity plans and project timelines, ensuring actions are delivered efficiently and to a consistently high standard

About You

This role is perfect for someone who enjoys working collaboratively, thrives in a highly organised environment, and takes pride in ensuring every project and client initiative is delivered to an exceptional standard. You'll be naturally proactive, detail-oriented, and comfortable managing multiple priorities while building positive relationships with a variety of stakeholders.

Previous experience in luxury retail, client services, operations, or a coordination-based role would be advantageous, but we're ultimately looking for someone who is eager to learn, brings a positive attitude, and has a genuine interest in luxury brands and client engagement.

You will also:

• Be highly organised with excellent attention to detail

• Be a confident communicator who can build relationships across teams and with external partners

• Enjoy working in a fast-paced environment where priorities can change quickly

• Demonstrate strong administrative skills and confidence using Microsoft Office

• Be proactive, adaptable, and willing to support wherever needed

• Understand the importance of discretion and professionalism when working with high-profile clients and brands

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Permanent

Department: Brand Engagement (Brianna McNicholl)