Software Engineering SMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience This role sits within our Quality Engineering organization, at the intersection of quality architecture, test automation, and performance optimization. You'll partner closely with developers, software architects, and product managers to ensure every release meets Salesforce's standards for quality, low latency, and enterprise-grade scalability.

We're looking for a software engineer who designs scalable automation frameworks, drives shift-left quality methodologies, and tunes complex distributed systems to withstand enterprise-grade load — not someone who just tests code.

What You'll Actually Be Doing

• Establish test strategies, customer usage modeling, and quality gates early in the design and development phases, and define critical quality metrics (test coverage, defect density, MTTR) to raise team standards.

• Lead cross-functional triage, identify architectural flaw patterns, and drive systemic fixes across the Agentic Development Life Cycle (ADLC).

• Design, build, and maintain scalable automation frameworks for UI, REST/gRPC APIs, and microservices, and integrate automated regression, contract, and sanity suites into CI/CD pipelines (e.g., Jenkins, Harness, GitHub) using containerized test environments (Docker/Kubernetes).

• Architect and execute enterprise-scale performance scenarios (JMeter, k6, Locust) to simulate high-concurrency workloads, analyzing CPU, memory, database, and network metrics to uncover bottlenecks — then work with platform architects to set SLA/SLOs and optimize heap/GC settings and query execution plans.

You're Our Person If...

• You have 5–8+ years of experience in software development, test automation framework architecture, and performance engineering in enterprise-grade SaaS or distributed systems.

• You have coding skills in Java, Python, or TypeScript/Node.js.

• You have hands-on experience with UI and API testing frameworks (e.g., Playwright, Selenium WebDriver, Cypress, RestAssured, Postman).

• You have experience with load/performance tools (k6, JMeter, Gatling, or Locust) and observability tools (Grafana, Prometheus, New Relic, or Splunk), plus familiarity with AWS (or GCP/Azure), Docker, Kubernetes, and CI/CD tooling.

Even Better If...

• You have prior experience with Apex, Lightning Web Components (LWC), Data Cloud, or Agentforce ecosystem testing.

• You've used AI coding/testing assistants (e.g., Claude Code, GitHub Copilot, Cursor) or tested LLM/RAG pipelines.

• You have a strong understanding of SQL query tuning, indexing strategies, and relational/NoSQL database performance.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.