DC Coordinator (Non-Commercial Goods & Stock Moves)

Company Description

Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

Welcome to Logistics!

H&M AU Logistics is looking for a Full-Time Permanent DC Coordinator to look after the NCG and Moves component within the Operations Team. The role will be located on site at the Marsden Park Distribution Centre.

Job Description

Non-Commercial Goods (NCG) Coordination:

• Contribute to the strategic development of NCG logistics processes and structures.

• Manage and monitor NCG inventory levels and flows to meet Sales, Logistics, and operational requirements.

• Align NCG stock availability with forecasts, lead times, and campaign calendars to ensure timely fulfilment across all brands.

• Maintain accurate inventory control, ensuring cost-effective replenishment and distribution practices.

• Manage procurement and budget for NCG materials in alignment with business targets.

• Execute tendering and contract negotiations with third-party logistics and service providers to ensure cost-efficiency and quality.

• Collaborate with Sales, Logistics, and store operations to align NCG support with strategic goals.

• Coordinate with DCs, brands, and suppliers to ensure availability, timelines, and service quality.

• Support the development and scaling of the NCG in line with business needs.

• Identify and implement improvements in cost, service level, and operational efficiency.

• Track, analyse, and report key NCG KPIs to internal and cross-functional stakeholders.

• Share insights and identify trends to support data-informed decisions and long-term improvements.

Product Movements Coordination:

• Plan goods movement between DCs and external warehouses based on system logic and geographical feasibility.

• Plan and request replenishment of goods from external buffer buildings.

• Monitor goods movement and proactively communicate any issues or incidents.

• Analyse and propose layout improvements, evaluating associated risks and benefits.

• Analyse sales and returns data to identify and plan necessary transfers between DCs.

• Identify and report problem stock, including old seasons and slow movers, to management and sales teams for action.

• Generate and share reports on stock balance and capacity.

• Identify and execute manual interventions in WMS to address conflicting or deviating targets (e.g., SL-needs capacity constraints and/or bottlenecks).

Qualifications

• Strong expertise in inbound logistics and distribution centre operations, including stock management, warehouse planning, garment flow, stock balancing, and the application of global best practices.

• Comprehensive understanding of logistics operations, cost management, service delivery, sustainability targets, compliance requirements, and operational workflows.

• Highly analytical and customer-focused, with the ability to make balanced decisions that optimise service excellence, commercial outcomes, and cost efficiency.

• Effective communicator and collaborative partner, skilled in cross-functional coordination, stakeholder engagement, and driving alignment across teams.

• Proactive, adaptable, and results-oriented, with a strong continuous improvement mindset and a commitment to delivering both short- and long-term organisational objectives through high-quality execution.

Additional Information

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our Organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.