Senior Analyst, User Experience

Requisition ID: 72787

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The User Experience team designs, develops, documents, debugs, and supports creation of user interaction design concepts and visual design solutions. Incorporates emerging user interaction multi-sensory technologies (electronic displays, sound, voice, tactile feedback, etc.) to create the best possible user experience.

This role in summary

As a Senior UX Designer, you'll play a key role in shaping the user experience for our products. You'll be responsible for leading design projects, mentoring junior team members, and advocating for user-centered design throughout various cross-functional projects.

Your responsibilities will include

• Lead and Drive UX Design: Lead the design and development of intuitive and engaging user experiences for Whirlpool's connected home appliances and services across mobile and product platforms.

• Champion User-Centered Design: Advocate for user needs throughout the entire product development lifecycle, influencing product strategy and ensuring a user-centric approach is embedded in all decisions.

• Conduct and Lead User Research: Lead and conduct in-depth user research, including user interviews, usability testing, and ethnographic studies, to deeply understand user needs and pain points.

• Develop and Deliver High-Quality Design Solutions: Create compelling and intuitive user interfaces for Whirlpool's connected home appliances and services across mobile and product platforms, while maintaining high design standards within the team.

• Develop and Refine Design Systems: Lead the development and refinement of robust and scalable design systems across Whirlpool's various brands, ensuring consistency and efficiency across all touchpoints.

• Communicate Compelling Design Solutions: Effectively communicate design decisions and rationale to stakeholders through journey maps, high-fidelity prototypes, and presentations.

• Explore and Leverage Emerging Technologies: Proactively identify and evaluate emerging technologies in the IoT space, such as voice UIs, AI, and the Internet of Things, and translate them into innovative user experiences.

• Mentor and Guide Junior Designers: Mentor and guide junior designers, providing constructive feedback and fostering their professional growth.

Minimum requirements

• Bachelor’s Degree in Design, Computer Science, Human-Computer Interaction, Psychology or Engineering.

• 2+ years of professional experience in a design role

Preferred skills and experiences

• Advanced knowledge of UX/UI fundamentals, usability, and accessibility principles.

• Advanced knowledge of Figma and working knowledge of design systems.

• Skills in communicating and influencing product design strategy.

• Excellent problem-solving skills and ability to lead the design process through technical constraints as they apply to designing for multiple platforms and modalities.

What we offer

• Wedding bonus;

• Subsidy at accredited pharmacies for the purchase of prescribed medications;

• Access to the Company Recreation Club available for affiliated employees and guests;

• Discount on products through Compra Certa;

• Discount on insurance (pet, auto, home, bike, travel, and more);

• Gympass;

• Employee Support Program, providing 24-hour assistance with legal, social, financial, social workers, and psychologists;

• Daycare assistance or Nursery at the company for female employees;

• Benefits such as consigned or social loans, health plan, dental plan, life insurance, and private pension plans competitive with the market;

• Services available on-site: cafeteria, internal bank branch, and lactation room;

• Transportation voucher, Shuttle buses or Free parking at the company;

• Food voucher;

• Meals on-site;

• Two weeks of remote work from anywhere;

• After 5 years with the company, eligible employees can take four weeks of paid leave;

• Extended maternity/paternity leave.

Learn more at https://www.whirlpoolcareers.com/trabalhe-conosco-no-brasil/

Additional information

This position is located at Joinville, the largest city in Santa Catarina state and an important industrial, financial and commercial center of the south region of Brazil. Here in this factory is centered the production of refrigerators, freezers, dryers, water purifiers and B.Blend machines. Also, here it's the base of the global product research and development team in Brazil for the refrigeration, air conditioning, water purifiers, cooking and eletronic areas.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.