Senior Client Advisor Senior Client Advisor

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Expectations on Role and Responsibilities:

• Develops store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning).

• Offer and excellent level couture service at all times across all categories.

• Mentors other client advisors on journey and KPI improvement and is a key teamplayer

• Foster sales in partnership and OTO appointment routine.

• Naturally integrates digital tools in selling and clienteling activities.

Key competencies:

• Has a proven selling and clienteling skills.

• Has a collaborative mindset.

• Has excellent communication and story telling skills.

• Is able to sell all categories.

• Strong product knowledge to support the team in product maintenance, replenishment, display.

• Is a contributor to the correct operations of the store.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.