Mid-Level
Warranty Specialist
About the Company
GWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.
About the Role
Responsible of the warranty business in the aftersales department of the company.
Responsibilities
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Handle daily warranty/claims.
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Participate in the formulation of warranty/claim standards.
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Responsible for input of warranty system requirements and ensure that the warranty system is online.
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Responsible for service station warranty audit.
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Fill in monthly warranty analysis report.
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Follow up the refund of claims.
Qualifications
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Fluent English and Italian.
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Experience in the OEM or distributor same position in European market mainstream vehicle brands.
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