Senior Business Analyst

BE A PART OF A REVOLUTIONARY CHANGE

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Data Products & Analytics at PMI plays a critical role in applying advanced data science, predictive and prescriptive analytics, and emerging technologies such as Generative AI to generate insights, improve decision-making, and create business value across PMI’s transformation journey.

TERMS OF EMPLOYMENT

• Contract Type: Permanent

• Work location: Philip Morris Korea, 10, Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea / Philip Morris Korea, 67, Sanmakgongdannam 12-gil, Yangsan-si, Gyeongsangnam-do

Purpose

The Senior Business Analyst will act as a critical bridge between business stakeholders, data teams, and technology partners to translate business needs into scalable data products, analytics solutions, and actionable insights.

This role will manage both structured business requirements and ad hoc analytical needs, ensuring that business questions are clearly defined, data is fit for purpose, and insights are delivered in a way that enables better business decisions.

The role requires strong hands-on experience working with data, including data investigation, data quality assessment, exploratory analysis, visualization, and business storytelling.

At the same time, the Senior Business Analyst is expected to lead functional design, support solution testing, manage stakeholder expectations, and drive continuous improvement of data and analytics processes.

Key Responsibilities

• Partner with business stakeholders to gather, clarify, document, and manage business requirements for data products, dashboards, reports, and analytics solutions.

• Translate business needs into functional specifications, business rules, user stories, and design documents for new solutions or enhancements.

• Facilitate workshops and stakeholder discussions to understand business pain points, align priorities, and validate requirements.

• Conduct hands-on analysis of datasets to investigate business situations, identify root causes, validate hypotheses, and uncover opportunities for improvement.

• Support both ad hoc analytical requests and structured recurring solutions, including dashboards, automated reports, data products, and management reporting.

• Design and support the development of data products and analytics solutions that improve business decision-making.

• Build or support business-facing dashboards, reports, and visualizations using BI tools such as Power BI.

• Support end-to-end data readiness by helping ensure data is accurate, consistent, updated, and usable for analysis and business decision-making.

• Develop and execute functional test plans to ensure data products, dashboards, and analytics solutions meet business requirements.

• Collaborate closely with Data Analysts, Data Scientists, Data Engineers, Data Architects, Data Governance Leads, and business partners.

Attitude & Values

• Strong analytical curiosity to investigate business questions, validate hypotheses, and uncover actionable insights from data.

• Business-oriented mindset with the ability to connect data, insights, and practical recommendations.

• High attention to detail in requirements documentation, data validation, reporting, and solution testing.

• Collaborative approach to working across business, data, digital, and technology teams.

• Continuous improvement mindset to streamline, standardize, and automate recurring analytics and reporting processes.

Qualifications (Required Skills & Experience)

• Strong experience in business analysis, data analysis, or analytics solution delivery.

• Hands-on experience working with data, including data investigation, data profiling, exploratory analysis, data validation, and insight generation.

• Ability to gather, document, and translate business requirements into functional specifications and analytics solution designs.

• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and recommend practical improvements.

• Experience with BI and data visualization tools, especially Power BI.

• Understanding of data quality, data preparation, data governance, and data readiness principles.

• Strong stakeholder management skills, including workshop facilitation, requirement clarification, and expectation management.

• Excellent written and verbal communication skills, including the ability to explain technical or analytical topics in business language.

• Ability to work effectively with cross-functional teams across business, data, digital, and technology functions.

• Comfort working on both ad hoc business requests and structured, scalable analytics and data product solutions.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Data Analytics, Statistics, Economics, Engineering, or a related field.

• 3–5+ years of experience in business analysis, data analytics, data product delivery, or a related role.

• Experience working with commercial, consumer, sales, marketing, CX, or business performance data.

• Familiarity with business modelling tools, process modelling, or enterprise architecture tools such as LeanIX.

• Experience with data governance, master data, data quality, or data management processes.

• Relevant certifications such as CBAP, PMI-PBA, Microsoft Power BI certification, or other analytics/business analysis certifications are a plus.

• Experience supporting agile or product-based delivery environments is preferred.

Other Skills

• Ability to translate data and analysis into clear visual narratives that highlight key insights, implications, and recommended actions.

• Ability to create dashboards, reports, and visual stories that communicate insights effectively to business stakeholders.

• Ability to identify data quality issues, inconsistencies, and gaps, and collaborate with relevant teams to resolve them.

• Ability to support user acceptance testing, change management, and adoption of new analytics solutions.

• Ability to communicate complex data issues and insights clearly to both technical and non-technical audiences.

• Ability to support knowledge sharing and review the work of junior colleagues where relevant, in line with Sr Specialist-level expectations.

SPECIAL CONSIDERATIONS

We encourage application from veterans eligible for employment support under the Act on Preferential Treatment or persons with disabilities under the Employment Promotion and Vocational Rehabilitation Act.

WHAT WE OFFER

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.

• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.

• Be able to work in flexible work schedule (half-day Fridays), and receive competitive compensation & benefits including Group life and accident insurance, Welfare card etc.

HOW TO APPLY

• Go PMI career site, "www.pmi.com/careers" and set ‘South Korea’ and search for the job

• Click ‘Apply Now’ button and ‘Upload a File’ for new applicants

• Upload your English Resume either in Word or PDF format (merge your files into one file named as your English name, i.e., CV Gildong Hong)

• Fill in basic information such as employment and education

• Create password and submit application

At PMI, we are committed to equal employment opportunity and inclusion and workplace diversity. Our focus is on creating an environment where our employees from across the globe can be their true selves at work, contribute their best, support each other, and drive the innovation and consumer-centricity needed to help us to achieve our vision of a smoke-free future

That means a work environment where personal situations are understood, differences are valued, and everyone is treated with fairness and respect. We are promoting an environment where every voice is heard and valued, regardless of gender identity, age, race, nationality, ethnicity, sexual orientation, religion, disability, or any other characteristic that makes them visible or invisible.