Talent Assistant - Staffing Operations

Locations: Houston | Austin | Dallas

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Staffing function is the holistic owner of key components of the BCG consulting team employee experience. Most notably, the function drives the development and deployment of BCG’s most important asset – its people – while supporting overall business objectives (e.g. staff utilization, project team balance). The Talent Assistant – Staffing Operations will provide critical logistical, relational, and administrative support to the Staffing function in the Southwest Talent Management team within BCG’s Southwest system, while also serving as a team member of the larger consulting talent community in North America.

The Talent Assistant – Staffing Operations supports the Staffing function with day-to-day data management, reporting, and stakeholder coordination. They maintain an accurate view of consulting staff availability in the staffing database (assignments, vacations, scheduled trainings, LOAs in partnership with HR), enter assignments and send confirmation emails, track down case codes, follow up on timesheet submissions, and update Navigator bios and profiles as needed. This individual partners with Finance, HR, and case leadership to open and maintain accurate case codes and billing data; executes the first pass of the leakage process in partnership with the Talent and Pipeline teams; manages weekly short-term staffing (STS) case intake; and develops meaningful working relationships across the local office to facilitate transparent, timely information flow.

The role is ideal for someone passionate about a career in the HR/People space who thrives in a fast-paced environment while maintaining a keen attention to detail. A qualified candidate demonstrates strong attention to detail and organizational discipline, executes work reliably while managing multiple tasks, shows curiosity and adaptability in learning new tools and systems, and works collaboratively and supportively across stakeholders (including all levels of Consulting staff and Business Services Team members across functions like Finance/HR) to meet the needs of individual consultants, the firm, and our clients.

Key Responsibilities:

In the Talent Assistant – Staffing Operations role, you would focus your time and talents on:

• Maintaining a timely and accurate view of consulting staff availability in the staffing database, including staffing assignments, vacations and time off, scheduled trainings, and Leaves of Absence (in partnership with HR).

• Entering assignments, sending confirmation emails, and managing end-to-end data hygiene across the staffing database; tracking down case codes, following up on timesheet submissions, and updating consultant information (e.g., Navigator bios, profiles, availability).

• Partnering with Finance, HR, Managing Directors and Partners, and case leadership to support accurate case setup and billing processes; opening and maintaining internal case codes for staffing assignments and billing; and ensuring investment requests are transparent and properly approved.

• Executing the first pass of the leakage process, partnering with the Talent and Pipeline teams to review weekly billing reports, identify discrepancies, and request corrections through Finance as needed.

• Maintaining staffing data dashboards and preparing office-wide and NAMR Regional staffing reports; gathering and organizing staffing data to support deployment and investment tracking as needed.

• Managing the weekly short-term staffing (STS) case intake process across clients within the system; checking that efforts are in ClientView before entering into pipeline; and partnering with Pipeline Staffers to coordinate STS assignments.

• Developing working relationships across the local office to facilitate the timely flow of transparent information; representing the system on bi-monthly NAMR Regional Staffing calls; and managing communication flow to ensure relevant stakeholders are informed or consulted.

• Supporting team collaboration tools (e.g., communication channels, staffing distribution lists), people agenda activities as relevant, and other special projects and internal requests as they arise.

• Leveraging digital tools and People and Finance reports to ensure data-driven, accurate execution across the staffing process.

What You'll Bring

• Prior experience at a consulting firm and/or in an HR, Consulting, Talent or Finance role is preferred.

• 1-3 years of administrative support or human resources experience, preferably at a professional services firm.

• Undergraduate degree required.

Key Competencies:

• Technical & functional expertise: Builds technical and function-specific knowledge and role-relevant skills, learns and leverages digital tools, and applies relevant policies and practices to complete tasks and mitigate risks.

• Problem solving & insight: Approaches problems resourcefully and proposes solutions, demonstrates good judgement and critical thinking while seeking assistance when appropriate, and performs accurate analysis with curiosity and adaptability.

• Effectiveness & value creation: Owns tasks and identifies next steps, plans work and adapts to changing priorities, and delivers high-quality output that is reliable, detail-oriented, and timely.

• Communication, presence & influence: Communicates clearly and concisely in writing and verbally, actively listens and values others’ views, adjusts tone to the situation, and uses digital collaboration tools effectively.

• Teaming & collaboration: Works positively with stakeholders and partners with the team and a diverse network, balances individual and collaborative work, manages expectations, and escalates conflict when needed.

• Role model: Acts with integrity to protect BCG and client interests, treats others with respect, demonstrates a growth mindset, contributes to an inclusive environment, and handles confidential data responsibly.

Who You'll Work With

In this role, you will partner with the Staffing Lead (Talent Management Director or Senior Manager), the broader Staffing Ops team, the Talent and Pipeline teams, MDPs and case leadership, and Finance, HR, and Information Management partners to support the Staffing function with data management, reporting, and stakeholder coordination across the staffing process.

Additional info

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role begins at $60,000 in our lowest cost geography and goes up to $67,000 in our highest cost geography. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range and specific base salaries within the range depend on various factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.