SENIOR BUSINESS ANALYST

Job Title

SENIOR BUSINESS ANALYST

Summary of the Role

As a Product Definition Analyst / Business Analyst, you will work with stakeholders across product, development, customer services, and implementation teams to analyze business needs, define functional solutions, and support successful product delivery. You will contribute to requirements analysis, solution design, validation activities, and product adoption while ensuring alignment across systems and business objectives.

In This Role You’ll / Your Main Responsibilities

• Gather, analyze, and document business requirements, translating stakeholder needs into clear functional specifications, product concepts, and enhancement opportunities.

• Create and maintain functional documentation including Feasibility Studies, Solution Overview Documents, Interface Control Documents (ICDs), Product Specifications, and solution designs.

• Collaborate with Product Management, Development, Customer Services, and implementation teams to ensure functional compatibility, successful validation, and production readiness.

• Support product lifecycle activities including test strategy review, incident analysis, requirements traceability, customer discussions, product demonstrations, and launch support.

• Participate in Agile ceremonies, stakeholder workshops, and continuous improvement initiatives to enhance product quality, delivery effectiveness, and team collaboration.

About the Ideal Candidate

• Around 10+ years of experience as a Product Definition Analyst, Business Analyst, or similar role, with experience analyzing and documenting complex business requirements.

• Strong knowledge of REST APIs, SOAP services, JSON, XML, Postman, SOAP UI, Microsoft Office tools, UML, sequence diagrams, Interface Control Documents (ICDs), and solution design documentation.

• Experience working in Agile environments and collaborating across cross‑functional teams throughout requirement, testing, implementation, and customer engagement phases.

• Strong communication, facilitation, and stakeholder management skills, with the ability to present solutions, conduct workshops, and work effectively in multicultural environments.

• Familiarity with one or more programming languages (e.g., Java, Python, C/C++, SQL) and experience in the travel domain are beneficial.

What we can offer you

• ? A critical mission and purpose - At Amadeus, you will power the future of travel with a critical mission and extraordinary purpose.

• ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

• ? A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

• ? A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

• ? A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

• ? A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

• ? A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.