Sales Specialist / Senior Sales Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About You and This Role

The Senior Sales Specialist based in either of the locations ( NCR/Bengaluru/Mumbai/Pune) is responsible for delivering profitable revenue growth, margin expansion, customer retention, and new business development within an assigned portfolio of customers, products, markets, or geographies. The role works closely with customers and cross-functional teams to identify growth opportunities, execute commercial strategies, and deliver an excellent customer experience. Success requires strong commercial acumen, customer focus, relationship management, negotiation skills, and disciplined execution.

Key Responsibilities

• Manage an assigned portfolio of customers and develop account plans to deliver volume, revenue, profitability, and growth objectives.

• Build strong customer relationships and identify opportunities for share gain, new business development, and innovation commercialization.

• Develop and execute sales plans aligned with business priorities and market opportunities.

• Lead commercial discussions, negotiations, pricing execution, and contract management activities in accordance with company policies.

• Maintain opportunity pipelines, forecasts, and customer information using CRM and other commercial tools.

• Collaborate with Marketing, TS&D, Product Management, Pricing, Supply Chain, Customer Service, and Channel Partners to deliver business objectives.

• Monitor market trends, competitive activity, and customer developments, and provide insights to support business decisions.

• Coordinate resolution of commercial, service, quality, supply, and pricing issues to ensure a superior customer experience.

• Ensure compliance with Dow commercial processes, business policies, and legal requirements.

Qualifications

• Bachelor's degree in engineering, Science, Business, Marketing, or a related discipline.

• Minimum 5 years of experience in Sales, Technical Sales, Business Development, Account Management, Commercial, Marketing, or other customer-facing roles.

• Demonstrated ability to build customer relationships and deliver business growth.

• Strong communication, presentation, negotiation, and stakeholder management skills.

• Ability to work effectively in a matrix and cross-functional environment.

• Experience in specialty chemicals, advanced materials, silicones, adhesives, sealants, elastomers, polymers, or related industries is preferred.

• MBA or advanced business qualification is preferred.

Your Skills

• Commercial Acumen

• Customer Relationship Management

• Strategic Account Management

• Sales Planning and Execution

• New Business Development

• Negotiation and Influencing

• Value Selling

• Opportunity Pipeline Management

• Forecasting and CRM Discipline

• Market Development

• Business Analytics

• Cross-Functional Collaboration

Additional Information

• Ability to travel extensively based on business requirements.

• Ability to support customers across multiple regions, markets, and stakeholder groups as required.

• No relocation support will be provided for this role.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

  • Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.