Technical Delivery Manager (Enterprise Data)

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Technical Delivery Manager (Data)

Job Description

The Technical Delivery Manager (Data) leads the end-to-end delivery of data initiatives across Enterprise Data.

This role brings business, technology and delivery teams together to shape clear outcomes, plan work effectively, manage dependencies and deliver secure, resilient and well-governed data solutions. The role will support delivery across cloud data platforms and will work closely with data engineering, architecture, testing, security, finance, operations, product and business stakeholders.

Success in this role means delivering change with pace, discipline and care. The role holder will create clarity, manage risk, keep stakeholders informed and make sure solutions are ready to transition into production and ongoing support.

Main Responsibilities

• Own end-to-end delivery for assigned data initiatives, from inception and planning through build, test, release, warranty and handover to support.

• Create and maintain integrated delivery plans, including scope, milestones, dependencies, risks, actions, issues and decisions.

• Establish clear delivery governance, including reporting, quality gates, change control, RAID management and escalation routes.

• Work closely with Product Owners, business leads, architects, engineers, testers, security, risk, finance and operations teams to deliver agreed outcomes.

• Support delivery across cloud data platforms, including Azure and Databricks, making sure requirements, priorities and outcomes are clear and traceable.

• Manage delivery finances, forecasts, benefits tracking and resource planning where applicable.

• Define and manage acceptance criteria, delivery controls and operational readiness for data platforms and data products.

• Make sure data protection, access control, auditability, lineage, metadata and wider control requirements are considered as part of delivery.

• Lead supplier and third-party delivery where relevant, including statements of work, delivery commitments, onboarding, offboarding, service expectations and performance.

• Maintain clear, concise and timely communication with stakeholders, including senior stakeholders, delivery teams and control functions.

• Identify, manage and escalate risks, issues and dependencies early, with clear options and recommendations.

• Support smooth transition into BAU, making sure monitoring, alerting, support processes, runbooks and ownership are understood.

• Drive continuous improvement across delivery practices, including templates, playbooks, retrospectives, delivery metrics and ways of working.

• Role-model collaborative, transparent and outcome-focused delivery across cross-functional teams.

Key Knowledge, Skills and Experience

• Strong technical delivery capability in complex data, cloud or platform environments.

• Good understanding of the software delivery lifecycle, including discovery, requirements, planning, build, testing, release, warranty and support.

• Knowledge of project and delivery methods such as Agile, Scrum, Waterfall or hybrid approaches.

• Understanding of data delivery concepts, including ingestion, integration, ETL/ELT, data modelling, reporting, analytics, data quality and data governance.

• Working knowledge of cloud data platforms and data delivery tooling, including Azure, Databricks, Azure DevOps, Jira or similar tools.

• Ability to manage cross-functional delivery teams, including internal colleagues and external suppliers.

• Strong stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences.

• Strong planning, prioritisation and problem-solving skills, with the confidence to manage risks, dependencies and trade-offs.

• Good understanding of operational readiness, support handover and production resilience.

• Knowledge of risk, control, compliance and data protection considerations in a regulated environment.

• Ability to constructively challenge, influence decisions and keep delivery focused on agreed outcomes.

• Relevant project, Agile, cloud, IT service management or delivery certification is desirable.

Suggested Essential Skills

• Technical delivery leadership

• Data platform delivery

• Azure and Databricks delivery awareness

• Agile and hybrid delivery methods

• Delivery governance and RAID management

• Stakeholder management

• Supplier and third-party delivery management

• Planning, prioritisation and dependency management

• Risk, control and operational readiness

• Clear written and verbal communication

• Continuous improvement mindset

• Financial services delivery awareness

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).

• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.

• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.

• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com