Quality Assurance System Specialist (Balikesir, TR)

Nestlé is one of the world’s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.

At Nestlé we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.

We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.

Get to know us better at www.nestle.com

Join Nestlé Team and be a Force For Good!

We are currently looking for a Quality Assurance System Specialist to join our Balıkesir Factory team.

Location: Balıkesir

Type of contract: Permanent

As a Quality Assurance System Specialist, you will have the following responsibilities;

• SAP Quality Module Superuser: Act as the SAP QM Superuser, ensuring end-to-end functionality, system stability (Health Check), and process efficiency. Coordinate with IT, Production and relevant stakeholders for system improvements and user support.

• Product Release Management: Follow up finished product and semi-finished product analytical results on a Purchase Order (PO) basis, ensuring timely and accurate release decisions in SAP. Coordinate with relevant departments to resolve any data or documentation gaps.

• Data Analysis and Reporting: Collect and analyze quality data across production processes. Identify trends and deviations, preparing regular reports to support decision-making at management level.

• Customer Complaint Management: Manage customer complaints within the quality system, conduct root cause analyses, and ensure robust and sustainable corrective actions are implemented. Provide timely responses in alignment with quality and consumer expectations.

• Compliance Support: Ensure that quality operations are compliant with Nestlé Quality Standards (NQMS), regulatory requirements, and internal policies. Support internal and external audit readiness and participate in audit processes as needed.

• System Performance Monitoring & Continuous Improvement: Monitor the effectiveness of data entry and quality transactions in SAP, lead simplification and error-reduction initiatives, and contribute to process optimization projects.

• Training and User Support: Provide SAP QM training and ongoing support to the Quality team and other relevant users. Ensure proper system usage and understanding of quality transaction flows.

• Contribution to Continuous Improvement Projects: Support Nestlé Continuous Excellence and digital transformation initiatives through data-driven quality improvements, defect reduction, and standardization efforts.

Which profile are we looking for?

• Bachelor’s degree in Food Engineering, Chemical Engineering, or a related technical field,

• Proven experience in SAP Quality Module (preferably in a superuser capacity),

• Minimum 2 years of experience in Quality Assurance in the food or FMCG industry,

• Strong analytical skills with experience in Excel and preferably Power BI,Excellent command of English

• Living in Balıkesir or willing to move to Balıkesir

What are our employee community values?

Safety, quality, compliance and respect are pillars for our community existence.

Respect is our overaching value in Nestlé. We RESPECT eachother, others, environment and all life around.

We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.

What are our working values at Nestlé?

Hybrid working

Multinational experience at one of the world’s leading food and beverage company

International and domestic career opportunities

Development opportunities and trainings

Exclusive employee discounts

Employee Assistance Program, 24/7 expert support

A paid birthday leave

4 weeks paternity leave

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.Be a force for good.