Entry Level
Customer Call Center Agent
ABOUT YOUR NEW JOB:
Customer Call Center Agent provides product or service information, solutions and relevant details to customers. He/ she is responsible for sales implementation in specific area.
MAIN RESPONSIBILITIES:
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Implement sales based on daily/weekly/monthly plans via telephone
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Operate incoming and outgoing calls
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Manage information flow
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Handle complaints, including registration, processing, control, and customer feedback
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Maintain the call center database by entering and verifying information
REQUIRED SKILLS:
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Communication skills.
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Flexibility.
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Detail-orientation.
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Multitasking.
REQUIREMENTS:
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Higher education.
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Experience in Sales field.
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Proficient in Armenian and ability to communicate in Russian and English .
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Good knowledge of MS Excel, MS PowerPoint, MS Word.
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