Senior QA Automation Engineer – Robot Framework

Job Title: Senior QA Automation Engineer – Robot Framework

Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Senior QA Automation Engineer – Robot Framework and Squish UI Automation

Location: Omaha, NE (Onsite - 5 days a week)

Job Description:

We are seeking a Senior QA Automation Engineer with deep hands-on experience in UI automation to help drive product quality, test reliability, and release confidence. In this role, you will design, develop, and maintain scalable automated test solutions across desktop, web, and embedded environments, with a strong preference for experience in Robot Framework and Squish UI Automation. This is a senior-level onsite opportunity for a quality-focused engineer who thrives in collaborative Agile teams and brings both technical leadership and a passion for building robust, maintainable automation frameworks.

Responsibilities

• Design, develop, enhance, and maintain automated UI test frameworks for desktop, web, and embedded applications.

• Build reliable automated test suites that support smoke, regression, and end-to-end validation of product functionality.

• Create and maintain reusable automation assets including object mapping, verification points, and checkpoints.

• Improve automation coverage while reducing test fragility and increasing long-term framework maintainability.

• Partner closely with developers, QA engineers, and delivery stakeholders to identify issues early and improve overall product quality.

• Participate actively in Agile ceremonies including backlog refinement, sprint planning, and team reviews.

• Engage early in requirements discussions to assess testability, automation feasibility, and potential quality risks.

• Investigate defects, support root cause analysis, and collaborate with engineering teams on timely issue resolution.

• Integrate automation workflows with source control and test management practices using tools such as Git, Jira, and Xray.

• Contribute to shared QA standards, test automation best practices, and continuous improvement initiatives across the team.

• Provide technical guidance and mentorship to other QA engineers, helping elevate team capability and automation maturity.

• Support stable and repeatable test execution processes that strengthen release readiness and product confidence.

• Contribute to CI/CD-aligned automation practices using tools such as Jenkins, GitLab CI, or Azure DevOps where applicable.

Qualifications

• 7–15 years of experience in Quality Assurance with strong hands-on expertise in test automation.

• Proven experience in UI automation across desktop, web, and embedded applications.

• Strong programming skills in Python and JavaScript.

• Solid experience in UI testing, GUI automation, object mapping, verification points, and checkpoints.

• Demonstrated success in building and maintaining scalable, stable, and reusable automated test frameworks.

• Hands-on experience with regression testing and smoke testing in fast-paced delivery environments.

• Proficiency with Git and test management tools such as Jira and Xray.

• Strong experience collaborating in Agile development environments.

• Ability to analyze complex issues, troubleshoot effectively, and drive practical solutions.

• Strong communication skills with the ability to work effectively across engineering and delivery teams.

• Experience influencing QA standards, best practices, and automation strategy is highly valued.

• Demonstrated ability to provide technical leadership and support to other QA engineers.

Preferred Qualifications

• Hands-on experience with Robot Framework .strongly preferred.

• Experience with Qt UI testing.

• Familiarity with CI/CD integration using Jenkins, GitLab CI, or Azure DevOps.

• Experience with Squish UI Automation (Preferred)

• Prior experience improving automation reliability, execution stability, and release confidence in enterprise-scale environments.

The base salary for this position is $73,000 to $ 79,608 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Onsite #Omaha #Nebraska

Location: USA, NE, Work-at-Home

Language Requirements:

Time Type: Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE