Would you like to support students and recent graduates in finding jobs that align with their ambitions? At Joinrs, we strive to actualize the aspirations of an international community of over 700,000 people.
That's why we're constantly seeking university students, graduates, and junior profiles who can assist us in our mission. If you'd like to join our team as a CRM Customer Success Specialist, apply to this posting, and our HR team will contact you as soon as we open this position and your CV matches what we're looking for.
For all positions like CRM Customer Success Specialist, we offer a paid 6-month internship contract (&pound;3.000 per month) with the intention of permanent employment. You'll have the opportunity to receive daily training through on-the-job training, work either at one of our offices or fully remote for as long as you wish and be provided with a state-of-the-art MacBook.
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Responsibilities: Within the team, you may be responsible for one or more of the following tasks:
Client Onboarding: Guide new clients through the platform adoption process, providing personalized training and assistance in the initial configuration to ensure a smooth transition and comprehensive understanding of the service's features.
Customer Support: Promptly respond to customer support requests, resolve technical issues, and offer personalized advice to help users fully utilize Joinrs' capabilities in achieving their business goals.
Metrics Monitoring: Continuously analyze customer usage and success metrics, such as software adoption, engagement, and goal achievement, to identify trends, improvement opportunities, and potential risks.
Proactive Communication: Maintain regular communication with customers through periodic updates, personalized advice, and educational resources to keep them informed about new features.
Feedback and Advocacy: Collect detailed feedback from customers on their Joinrs experience, relay this information to internal teams to continuously improve the product.
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 What We Offer: We always ensure physical and mental well-being conditions for optimal work performance, including:
Remote working and flexibility: You'll have the opportunity to work fully remote as much as you desire or utilize our office spaces.
Dynamic work environment: Our offices provide shared workspaces, meeting rooms, break areas, and a bar stocked with fresh fruit and various snacks. We also have amenities like a foosball table and gaming station, fostering an informal work environment that encourages both collaboration and individual focus.
Team building and fun: We frequently organize social activities, games, and leisure moments, integral parts of life at Joinrs, both inside and outside the office.
Company welfare: We offer private company welfare including health insurance and more. You can inquire about the complete list during the initial interview.
Tech pack: You'll use advanced software and modern technologies and be provided with a state-of-the-art MacBook.
Training: You'll be supported by a mentor throughout your journey at Joinrs, with guidance on both technical and team aspects. We ensure continuous professional growth, gradually increasing your responsibilities. You'll have access to industry events, training courses, and continuous learning on top e-learning platforms.
Social impact: Your contribution will support thousands of recent graduates in finding their dream jobs. You'll have the opportunity to engage with our community and discover the social impact and revolution we're exporting beyond Italian borders.
 Who We Are:
We're a team dedicated to simplifying the job search for university students, recent graduates, and junior profiles, allowing them to dream big about their future.
Guided by a tech and data-driven yet highly creative, ambitious, optimistic, yet realistic approach, we support companies in search of individuals ready to take on challenges. We help them find the right people from the most unexpected CVs.
Our community comprises over 700,000 users across Italy, the UK, Spain, Brazil, the US, France, Portugal, and other countries, with over 250 companies trusting us every day to become more attractive and grow exponentially.
 Contract and Compensation:
For this position, we offer a 6-month paid internship contract of &pound;3.000 per month, with the goal of permanent employment or apprenticeship. Salary reviews are scheduled every six months, and your compensation will increase rapidly as you gain experience and translate it into a greater impact for the company.
 Who We're Looking For:
We're seeking a graduate, even without experience, in in economics, humanities, psychology, HR (Human Resources), political science, law, communication, or related fields. Don't worry if we don't respond immediately; we'll make sure to reach out to you as soon as we open a position that matches your CV.
 Selection Process:
CV Screening: The first step involves a review of the curriculum vitae (usually within 20 days of application). Phone Interview: The second step includes a call with our HR Manager, lasting about 15 minutes. Video Interview: The final step is a video call with both the HR Manager and your future supervisor, with at least 45 minutes allocated for the interview.

Joinrs is the world's leading platform that connects university students, young graduates and junior profiles with the best hiring companies.

Our artificial intelligence model simplifies the job search: it reads all the advertisements on the site and in the app, and classifies them in order of compatibility based on the preferences expressed by the user.

On the other hand there are companies that aim to hire young talent: they publish internship and job advertisements and carry out employer branding activities

Feel the new beginning.

[ Joinrs is the Tutored brand ]

Joinrs UK

Joinrs is looking for a CRM Customer Success Specialist, offering a 6-month paid internship with potential for permanent employment, the role includes client onboarding, customer support, and more. Work remotely or in-office, with a dynamic environment and comprehensive benefits.

CRM Customer Success Specialist - Unsolicited Application!

Summary