Director, Services Business Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development

Overview

The Business Development Director is responsible for key clients, including influence networking and sales process. Is an active team member who runs projects or a big piece of a very large project. Directs team including senior assets on selling, design, people, quality control, client management.

Role

• Identify the most critical aspects of a problem

• Develop new insights into issues and examine them from different angles

• Translate objectives into key hypotheses and structure work for small projects or big piece of large projects

• Design and oversee key analyses to formulate recommendations

• Synthesize and defend all findings and recommendations across projects

• Identify creative and useful additional analyses required and suggest new paradigm for recommendations

• Lead team in formulating, articulating and prioritizing key conclusions

• Play key role in designing and leading interview programs

• Write well-structured and persuasive end products

• Play a significant supporting role in formal and informal presentations

• Develop effective working relationships with mid-senior level client management

• Identify and pursue related sales with client senior executives

• Support sales calls and new client development including proposal contribution

• Identify new business opportunities and communicate to executives to pursue

• With guidance, align efforts for sales success, including managing external obstacles and maintaining leadership alignment and support

• Plays key role in capture of assignment knowledge and drives to ensure it is available firm-wide

• Leads projects and contributes to the development of Intellectual Capital in Special Interest Groups

• Directs team in the search and use of already documented Intellectual Capital in new and unique assignments

• Analyze multiple aspects of clients’ organizational systems and culture that serves as input into the sales process

• Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to create customized and relevant solutions for clients

• Leverage subject matter experts to develop best customized solutions for the clients

• Actively participates in recruiting, training and developing others

All About You

Education Needed:

• Undergraduate degree required

• MBA or relevant post graduate degree recommended

Experience Needed:

• Consulting experience from a top-rated consulting firm desirable, as is payments/bankcard expertise and experience helping financial institutions at the executive leadership level.

• Internally, may be promoted from the Managing Consultant level

• Excellent verbal and written communication skills

• Excellent analytical skills

• Ability to work on a team or independently

• Ability to multi-task in a fast-paced, deadline-driven environment

• Advanced Word, Excel and PowerPoint skills

• Attention to detail

Languages: native in Mandarin, fluent in English

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.