Front Services Supervisor - Bell & Door - Park MGM

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Step into a leadership opportunity where exceptional service meets unforgettable experiences. As a Front Services Supervisor, you’ll set the tone from the moment guests arrive, leading with warmth, anticipating their unique needs, and inspiring your team to create personalized moments.

You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY:

• Oversee Front Services department operations and staff in alignment with the strategic plan and vision for the department, division, and property

• Manage Human Resources responsibilities for assigned departments, including scheduling, creating a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompass the company’s diversity commitment

• Partner with Valet operations and assess group travel movements and coordinate necessary guest service arrangements to accommodate luggage and ground transportation requirements

• Respond to emergency situations as necessary by following departmental procedures, staying calm, and assisting Security

THE IDEAL CANDIDATE:

• Must be 21 years of age or older

• High School Diploma or GED

• Two (2) years of prior relevant experience, preferably in Hotel Operations

• Experience leading union team members and working within a collective bargaining environment preferred

• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, multi-lingual highly preferred

• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development opportunities through employee programs and network groups

• Free meals in our Park MGM employee dining room

• Free parking on and off-shift at all MGM Resorts properties

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=17118

Are you ready to JOIN THE SHOW? Apply today!