Senior Test Lead – OpenText Ex stream Migration

Job Title: Senior Test Lead – OpenText Ex stream Migration

Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Location: Seattle, WA

Role: Senior Test Lead – OpenText Ex stream Migration

Job Summary:

We are seeking an experienced Senior Test Lead to support the migration of PSE's Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications.

The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.

Responsibilities

• Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.

• Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).

• Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.

• Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.

• Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.

• Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.

• Identify, document, track, and retest defects through resolution using established defect management processes.

• Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.

• Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.

• Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.

• Participate in release validation, production readiness assessments, and post-deployment verification activities.

Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.

• 10+ years of experience in Software Testing, Quality Assurance, or Test Engineering.

• Strong experience with Functional, Integration, System, and Regression Testing methodologies.

• Hands-on experience with Data Migration and ETL Testing.

• Experience testing applications integrated with SAP ECC.

• Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.

• Experience validating large-scale enterprise application integrations.

• Excellent analytical, problem-solving, troubleshooting, and communication skills.

• Ability to work independently and effectively within cross-functional project teams.

Preferred Qualifications

• Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.

• Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.

• Exposure to AWS cloud environments and cloud-hosted applications.

• Utility, Energy, or Customer Services industry experience.

• Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.

• Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.

• Experience with output comparison, document validation, and automated testing tools.

The base salary for this position is $109,749 - $150,905, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 08/10/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#WFO #LI-Onsite #Concentrix

Location: USA Seattle 1401 NW 46th St

Language Requirements:

Time Type: Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE